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"We're sorry, but something went wrong. Please try again or contact support"

g_vasilevski
Moderator
Goran V Moderator Member Since: Mar 24, 2017
21 of 33

Hi Theodore, 

 

One of our team members will reach out to you via ticket as soon as possible and assist you further with your application. Thank you.


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lonhike
Active Member
Mandy D Member Since: Jun 12, 2020
22 of 33

Hello, I think I need assistance because I got same problem and errors and did the things suggested here like clearing caches, trying another browser etc. Unfortunately problem still persist.

bstojadinovic
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
23 of 33

Hi Mandy,

 

We'll have one of our agents reach out to you directly to assist you with submitting your application form. 

 

Thank you for reaching out to us. 


~ Bojan
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skymarpublishing
Active Member
Jenna C Member Since: Jun 15, 2020
24 of 33

Hello, I am having the same issue from desktop and mobile app both after clearing cache and starting private browsing, etc. 

djondinium
Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
25 of 33

Hi Jenna,

 

Could you please send us more information about the issue you are experiencing so that we can check and assist you further? 

Thank you.

~ Aleksandar
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mahmoud_mroueh
Active Member
Mahmoud M Member Since: Nov 20, 2018
26 of 33

Hello,

 

I'm also facing the same issue when updating my portfolio. When I click on publish I get this error at the top of the page. I tried to clear cache and cookies and tried another browser but the error is still appearing. 

 

Thanks!

tinker_bell3
Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
27 of 33

Hi Mahmoud,

 

I’ve shared your concern with the team. One of our team members will reach out and assist you directly via a support ticket. Thank you!


-Joanne
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5a0a9aa0
Active Member
Adnan K Member Since: Oct 8, 2020
28 of 33

I want to upload my portfolio and when i click on "publish" it says : "Sorry, something went wrong. Please try again later." I deleted cookies and cache and its still same problem.

bstojadinovic
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
29 of 33

Hi Adnan,

 

I apologize for the inconvenience this caused. We'll have one of our agents reach out to you via a support ticket to assist you with this issue. 

 

Thank you for reaching out to us. 


~ Bojan
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6131d5e5
Active Member
Jeevan W Member Since: Jan 2, 2021
30 of 33

Screenshot_20210102_104150.png

I tried to submit my profile, this error persists, even after I clear cache and try other browser

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