Jul 21, 2019 01:10:04 PM Edited Jul 21, 2019 03:35:45 PM by Joanne P
Hi,
I'm trying to add portfolio pieces to my profile but when select a portfolio project template, I get a browser message saying that I am about to leave unsaved work on the page, then it reloads and takes me back to the first step. I've tried it in three different browsers with the same result. I am using the most recent version of OSX.
What do I do? Has anyone else experienced this?
Thanks
Jul 21, 2019 03:15:38 PM by Michael S
Not sure about the page issues, but I can tell you right now that your profile picture is going to be rejected eventually.
Take a look at this when you get the other issue sorted: https://www.upwork.com/blog/2014/10/how-to-guide-perfect-profile-picture/
Jul 21, 2019 03:37:46 PM by Joanne P
Hi Jacob,
Could you please try clearing your cache and cookies? If that doesn't work, please let us know so we can investigate further. Thanks.
Jul 22, 2019 10:04:28 PM by Jacob H
Jul 22, 2019 11:13:12 PM Edited Jul 22, 2019 11:14:44 PM by Avery O
Hi Jacob,
I'll go ahead and share this and your account information with the Customer Support Team so that they can reach out to you, and assist you with your concern.