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forex-os
Community Member

recharged my account by 3$ to used 20 proposal

Helloi recharged my account by 3$ to used 20 proposalafter that i made 5 proposal, then i find my balance is 0 proposal i want to know whythen if you can fix that problem, so please do itthank you have anice day

2 REPLIES 2
wescowley
Community Member

What you bought was for 20 connects, not proposals.  Each proposal costs between 2 and 6 connects depending on what Upwork thinks the size of the project is.  See this post for more details.

AveryO
Community Manager
Community Manager

Hi Sherif, 

I checked your account can see that you have applied to 5 jobs, after you purchased 20 connects on 22-July. Two of the jobs you applied for charged you for 2 connects each, the other two jobs charged you 4 connects each, while one job charged you 6 connects. In total, you used 18 connects, which is why you still have 2 connects left. 

 

To see your Connects History, please go to your Settings > Membership & Connects > Connects History to see which jobs charged you the corresponding connects I have mentioned above. 


~ Avery
Upwork
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