🐈
» Forums » New to Upwork » refund for double charge
Page options
a91180ef
Community Member

refund for double charge

I first tried using papal for the escrow amount. It did not seem to work. Then I get a notice that it charged my papal account 2 small charges, enter the amounts. I did. Still did not seem to work. I entered a charge card for the full amount of escrow. STILL did not seem to work. I went to bed. The next day it seems BOTH accounts were charged. I need one of the accounts refunded.

1 REPLY 1
JoanneP
Moderator
Moderator

Hi Joseph,

 

One of our team members will reach out to you via ticket and assist you further regarding the charges on your account. Thank you!

~ Joanne
Upwork
Latest Articles
Featured Topics
Learning Paths