Syed W wrote:
How can i remove bad feedback from my last job? i'm not getting new jobs? is there any option for that?
There is, but you need to be top-rated to be able to use it.
The feedback is so bad that I would seriously consider refunding the money - that would make it disappear too.
If you would like to refund a payment on a closed contract, you have the ability to issue a refund for 180 days after the payment is received. Once you issue a refund, you can't reverse it, and your account will reflect the refund immediately. You can find instructions on how to give a refund here.
If you refund the total amount which he paid you then you can easily remove the feedback from your profile & it will no longer be visible on your profile! 🙂
Just remember that if you refund (everything) completely, your public feedback will not show, nor will your contract. However, if your client gave you poor private feedback, that will remain and will probably affect your eventual JSS.
ETA: Upwork, I think there are occasions when clients should also be investigated. The feedback this client has given the OP is defamatory, and the OP has no way of clearing this client's libellous statement other than by refunding.
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