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reset password - doesn't work

bf964441
Active Member
Pumpony P Member Since: Jan 6, 2017
1 of 4

I cannot contact with upwork and it's really urgent.

 

I cannot reset my password, it says to contact the customer service, which I cannot (how?)

 

The other thing is that I am sure about the password and it doesn't work. I'm writing it from another profile that I made to contact them..

vladag
Community Manager
Vladimir G Community Manager Member Since: Oct 31, 2014
2 of 4

Hi Pumpony,

 

Please share all the details regarding your original account with our team via this link and you'll receive an update with further instrcutions soon. 

Untitled
bf964441
Active Member
Pumpony P Member Since: Jan 6, 2017
3 of 4

via this link means 'here'? in public?

 

email: **Edited for Community Guidelines**

made an account yesterday, cannot reset the password, says that there is an error and I should contact customer service.

kochubei_valeria
Community Manager
Valeria K Community Manager Member Since: Mar 6, 2014
BEST ANSWER
4 of 4

Hi Pumpony,

 

Sorry about the confusion. Click here to access the link to submit a ticket to customer support.

~ Valeria
Upwork

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