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reset password - doesn't work

Active Member
Pumpony P Member Since: Jan 6, 2017
1 of 4

I cannot contact with upwork and it's really urgent.


I cannot reset my password, it says to contact the customer service, which I cannot (how?)


The other thing is that I am sure about the password and it doesn't work. I'm writing it from another profile that I made to contact them..

Vladimir G Moderator Member Since: Oct 31, 2014
2 of 4

Hi Pumpony,


Please share all the details regarding your original account with our team via this link and you'll receive an update with further instrcutions soon. 

Active Member
Pumpony P Member Since: Jan 6, 2017
3 of 4

via this link means 'here'? in public?


email: **Edited for Community Guidelines**

made an account yesterday, cannot reset the password, says that there is an error and I should contact customer service.

Valeria K Moderator Member Since: Mar 6, 2014
4 of 4

Hi Pumpony,


Sorry about the confusion. Click here to access the link to submit a ticket to customer support.

~ Valeria