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Re: reset password - doesn't work

Active Member
Pumpony P Member Since: Jan 6, 2017
1 of 4

I cannot contact with upwork and it's really urgent.

 

I cannot reset my password, it says to contact the customer service, which I cannot (how?)

 

The other thing is that I am sure about the password and it doesn't work. I'm writing it from another profile that I made to contact them..

Moderator
Vladimir G Moderator Member Since: Oct 31, 2014
2 of 4

Hi Pumpony,

 

Please share all the details regarding your original account with our team via this link and you'll receive an update with further instrcutions soon. 

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Active Member
Pumpony P Member Since: Jan 6, 2017
3 of 4

via this link means 'here'? in public?

 

email: **Edited for Community Guidelines**

made an account yesterday, cannot reset the password, says that there is an error and I should contact customer service.

Moderator
Valeria K Moderator Member Since: Mar 6, 2014
BEST ANSWER
4 of 4

Hi Pumpony,

 

Sorry about the confusion. Click here to access the link to submit a ticket to customer support.

~ Valeria
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