suspended account

[#1]

my freelancer account is suspended since I made many proposals last month. Only 12 connects left. How to fix it I am restricted to post here, that is why I write from my Client account same name.
Please help me with some guidance. I don't recieve emails from Upwork *i check everyday spam folder. My email is gmail account.

[#2 · Accepted solution]

Hi Valentin,

I apologize for the delay in receiving an update. I'll go ahead and follow up with the team handling your case and you can expect one of our agents to reach out to you directly via support ticket on your original account.

Please close your new account in order not to violate Upwork's ToS.

Thank you for your patience.