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test kicked me out

Active Member
Wei Xiang O Member Since: Jun 3, 2019
1 of 4

Hi,

 

I got kicked out of Basic Algebra Skills test halfway through, causing me to fail. Is it possible to reset the test so I can retake it again?

 

Thank you very much and best regards,

 

Wei

Moderator
Avery O Moderator Member Since: Nov 23, 2015
2 of 4

Hi Wei, 


Could you please share what exactly happened when you were taking the test so that I can share this with the team? 


-Avery
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Active Member
Wei Xiang O Member Since: Jun 3, 2019
3 of 4
Hi,

Thanks for your reply! I was about 40% done when it suddenly ended the test, congratulating me for finishing it. Since I haven’t done the remaining 60%, they were marked as incorrect, causing me to fail the overall test.

Hope this helps.

Best regards,

Wei

Moderator
Goran V Moderator Member Since: Mar 24, 2017
4 of 4

Hi Wei,

 

One of our team members will reach out to you via ticket as soon as possible and assist you further with your test. Thank you.


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