test kicked me out

[Wei Xiang O]

Hi,

I got kicked out of Basic Algebra Skills test halfway through, causing me to fail. Is it possible to reset the test so I can retake it again?

Thank you very much and best regards,

Wei

[Avery O]

Hi Wei, 

Could you please share what exactly happened when you were taking the test so that I can share this with the team? 

[Wei Xiang O]

Hi,

Thanks for your reply! I was about 40% done when it suddenly ended the test, congratulating me for finishing it. Since I haven’t done the remaining 60%, they were marked as incorrect, causing me to fail the overall test.

Hope this helps.

Best regards,

Wei

[Goran V]

Hi Wei,

One of our team members will reach out to you via ticket as soon as possible and assist you further with your test. Thank you.