testing

[#1]

Hello, 

I logged in to take a skills test from my mobile device only to find out that it was not compatible with the test.  After switching over to my computer to take the same test, it's saying that the test expired. I never began the initial test from my phone.  Is there any way I could get it reset?

[#2]

Hi Blair,

Thank you for reaching out to us. Could you please share with us as to which test you are referring to so that we can check this for you and assist you further. 

Thank you. 

[#3]

It’s the Proofreading Chicago style test.

[#4]

Hi Blair,

Thank you for following up. I've escalated your account information to our support team and one of our agents will reach out to you directly via support ticket to assist you further.