Sep 29, 2019 04:21:41 PM by Edison C
Hi! Attempting to upload my company logo, which is a .jpeg of 624kb in size, Upwork tells me it can't be any larger than 25mb. ? Same result from multiple browsers for Windows.
Thanks!
Sep 29, 2019 07:17:48 PM by Avery O
Hi Edison,
I apologise for the inconvenience. I have shared your Upwork account information with the Customer Support Team, and they will reach out to you to assist you further.
Dec 5, 2019 05:34:18 AM by Bjorn D
Hi! Attempting to upload my company logo, which is a .png of 1,3Mb in size, Upwork tells me it can't be any larger than 25mb. ? Same result from multiple browsers for Windows & Mac
Thanks!
Dec 5, 2019 05:51:07 AM Edited Dec 5, 2019 05:51:34 AM by Goran V
Hi Bjorn,
I`m sorry about the inconvenience this had caused you and thank you for sharing the details. One of our team members will reach out to you via ticket as soon as possible and assist you further.
Dec 7, 2019 11:58:37 AM by Kyle H
Hello, I'm unable to upload my company logo as well - could you please help? Thanks
Dec 7, 2019 06:09:59 PM by Joanne P
Hi Kyle,
I apologize for the trouble you had while trying to upload your company logo. I have shared your Upwork account information with our team, and one of the team members will reach out to assist you further.
Dec 9, 2019 01:20:15 AM by AleksandarD A
Hi Bjorn,
I'm sorry for the inconvenience this has caused you. I already followed up with the team handling your case and you can expect an update on your open ticket very soon. Please allow time for our team to carefully review your issue and respond accordingly. You will be notified of their response.
Thank you.