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asadali835
Community Member

upgrade membership

When I upgrade, my account goes for Government ID Verification and also still i can't get email from Upwork as I have submitted 3 times Government ID Verification. After how many days i can hear from Upwork.

4 REPLIES 4
AndreaG
Moderator
Moderator

Hi Muhammad,

 

I'm sorry to hear you're having issues with your verification. I followed up with the team and they will update you directly on your ticket as soon as possible. 

 

Thanks!

~Andrea
Upwork

I have already created a ticket but no response from team as well.

Hi Muhammad Asad,

 

I checked your account, and I can confirm that one of our agents have already updated your ticket. Please refer to the information they shared with you. Thank you!

~ Joanne
Upwork

Yes, it's done and i have also verify my identity verification. Thank you so much!

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