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mccuirone
Community Member

uploading profile picture

Having issues uploading my profile picture, it is a jpeg file with all the specifications asked but it won't allow me to uploaded, any suggestions?  Thanks

8 REPLIES 8
g_vasilevski
Retired Team Member
Retired Team Member

Hi Maria,

Please try to clear your cache and cookies or log in with another browser to upload your image. If your still not able to finish this let me know.

~ Goran
Upwork

Hi Goran,

 

thanks for your help, done what you suggested, used Chrome, Firefox and Safari, nothing works, what could it be? 

Hi Maria,

One of our team members will contact you directly via ticket and assist you further.

~ Goran
Upwork

Thank you so  much, the picture had been modified, now I reverted it and is up.  So grateful for your help.

 

Maria

though the picture is loaded and it shows inside my profile, I can't see it on the recent post.

Hi Maria,

Sign out from the community and clear your cache and cookies, once you log in back, it should show your image in the community as well.

~ Goran
Upwork

Just did that, restarted my computer too

Great, it shows now!  Thank you

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