upwork security question is not working

[sapnadevirv]

Hi Team,

my account security  question is not working please find the screenshot FYI https://prnt.sc/upwhsj

[g_vasilevski]

Hi Sapna,

Just to confirm, did you try to reset your security question? If not, please try to change it and let me know if you`re still experiencing the same problem after this. Thank you.

[sapnadevirv]

I am unable to reset the secuirty question  **Edited for Community Guidelines**  when i am going to reset the question it's asking for to enter Anwser firstly .

[g_vasilevski]

Hi Sapna,

One of our team members will reach out to you via ticket as soon as possible and assist you further with your security question. Thank you.

[sapnadevirv]

Thank You!