user testing sign up page

[Mary C]

two questions, on the user testing sign up page, question 1 English verification , I click it hoping to get a drop down menu but I get a red exclamation point instead.Question 2, Email Address, I  click it hoping to get a drop down menu but I get a red exclamation point instead.

[Avery O · Accepted solution]

Hi Mary, 

I'm sorry to learn about your experience. I wanted to check if you've tried clearing your browser's cookies, or using a different browser to see if the issue persists? Let me know if this doesn't resolve the issue and I'll assist you further.