Mar 28, 2019 11:47:49 AM by Antonio V
I never received my verification email. I have checked my spam and trash folders. I did receive a Let's get started email, but it had no verification/authentication element.
Mar 28, 2019 12:42:30 PM by Bojan S
Hi Antonio,
We checked and the confirmation email was sent to your email successfully. Make sure you've entered the email address correctly and lastly use the option to change the email address you provided if you are still having issues. Afterwards, Please resend the email one more time, check your inbox and spam folder, check the settings for your email provider and make sure emails from Upwork aren't being blocked. Let us know if you received the confirmation email.
Mar 28, 2019 12:56:50 PM by Antonio V
Mar 28, 2019 02:30:15 PM by Bojan S
Hi Antonio,
We'll have one of our agents reach out to you directly to assist you with your email verification process.
Thank you for reaching out to us.
Apr 23, 2019 06:37:35 AM by Daniel S
I am having this same issue. I am trying to change my email address and it will NOT send me a verification email to the new email address. I have sent test emails from other email addresses to my new business email, however, the verification email will not come through. I have checked every folder including SPAM. Nothing.
Apr 23, 2019 06:44:23 AM by Goran V
Hi Daniel,
Please send me a PM with your new email address so that I can check this from our end and advise you accordingly. Thank you.