want remove my payoneer account

[d0llar550]

i want to delete my  payoneer account from upwork. i can not find out any option on upwork how to i do payoneer account. please let me know

[petra_r]

You need to contact Payoneer first, and have them disassociate the Payoneer account from your Upwork account.

only then can it be removed.

[vladag · Accepted solution]

Hi Akm,

I can confirm the information Petra provided and direct you to contact our Customer Support team only after Payoneer confirms they have unlinked your accounts.

[jsdugan]

I have the same problem. Please do something about this. Because of this, I cannot withdraw. And one thing to do to withdraw my money is to disconnect my Payoneer account to my Upwork account.

**Edited for Community Guidelines**

[g_vasilevski]

Hi Jocelyn,

You will have to reach out to Payoneer to disassociate your Payoneer account from your Upwork account. Once this is done, you can contact our Customer Support team directly and they will remove your Payoneer account from your list of payment methods. Thank you.

[liweichen]

Hello. Akm.
I have a same problem like you.

so I want to get your helping.

would you tell me that how to choose I the list in topic?
please check the attached file.
Thank you.

[g_vasilevski]

Hi Weichen,

You will have to reach out to Payoneer to disassociate your Payoneer account from your Upwork account. Once this is done, you can contact our Customer Support team directly and they will remove your Payoneer account from your list of payment methods. Thank you.

[liweichen]

Hello, Goran V

Thank you for your help.
you're right. I tried for contacting to Payoneer support team.
But I'm not sure which list to choose.
Please check the attached image and give me a detailed answer.
Thanks again.

[g_vasilevski]

Hi Weichen,

Feel free to choose the option that is the best fit for your question/s and the help that is needed. Thank you.

[liweichen]

but I can't find the right category in Payoneer topic.
So I want to get your help. I've attached the image again.
Please help me.
Thank you.

[liweichen]

I hope your detaild answer.

[g_vasilevski]

Hi Weichen,

I think you should go with My Payoneer Account. Once you`re connected with Payoneer Customer Support, they will be able to direct you accordingly and assist you further. Thank you.

[liweichen]

Thanks for your help.
thank you again

[liweichen]

Hi, Goran V
I contacted the Payoneer support team.
And yet no button has been created to erase it in Get Paid setting of Upwork.
Would you tell me what should I do now?
I always appreciate your help.

[tinker_bell3]

Hi Weichen,

I’ve shared your concern with the team. One of our team members will reach out and assist you directly via a support ticket. Thank you!