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want remove my payoneer account

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Active Member
Akm D Member Since: Apr 20, 2017
1 of 15

i want to delete my  payoneer account from upwork. i can not find out any option on upwork how to i do payoneer account. please let me know

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Community Guru
Petra R Member Since: Aug 3, 2011
2 of 15

You need to contact Payoneer first, and have them disassociate the Payoneer account from your Upwork account.

 

only then can it be removed.

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Moderator
Vladimir G Moderator Member Since: Oct 31, 2014
BEST ANSWER
3 of 15

Hi Akm,

 

I can confirm the information Petra provided and direct you to contact our Customer Support team only after Payoneer confirms they have unlinked your accounts.

View solution in original post

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Active Member
Jocelyn D Member Since: Jul 16, 2018
4 of 15

I have the same problem. Please do something about this. Because of this, I cannot withdraw. And one thing to do to withdraw my money is to disconnect my Payoneer account to my Upwork account.

**Edited for Community Guidelines**

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Moderator
Goran V Moderator Member Since: Mar 24, 2017
5 of 15

Hi Jocelyn,

 

You will have to reach out to Payoneer to disassociate your Payoneer account from your Upwork account. Once this is done, you can contact our Customer Support team directly and they will remove your Payoneer account from your list of payment methods. Thank you.


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Active Member
Weichen L Member Since: Apr 11, 2020
6 of 15

Hello. Akm.
I have a same problem like you.

so I want to get your helping.

would you tell me that how to choose I the list in topic?
please check the attached file.
Thank you.

 

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Moderator
Goran V Moderator Member Since: Mar 24, 2017
7 of 15

Hi Weichen,

 

You will have to reach out to Payoneer to disassociate your Payoneer account from your Upwork account. Once this is done, you can contact our Customer Support team directly and they will remove your Payoneer account from your list of payment methods. Thank you.


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Active Member
Weichen L Member Since: Apr 11, 2020
8 of 15

Hello, Goran V

Thank you for your help.
you're right. I tried for contacting to Payoneer support team.
But I'm not sure which list to choose.
Please check the attached image and give me a detailed answer.
Thanks again.

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Moderator
Goran V Moderator Member Since: Mar 24, 2017
9 of 15

Hi Weichen,

 

Feel free to choose the option that is the best fit for your question/s and the help that is needed. Thank you.


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Active Member
Weichen L Member Since: Apr 11, 2020
10 of 15

but I can't find the right category in Payoneer topic.
So I want to get your help. I've attached the image again.

Please help me.
Thank you.