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what happen to my connect when i shift from agency plus to basic



I am new on upwork so i have some basic questions 

1) actually I took agency account but now i think freelancer account is better can i shift agency account freelance without losing my connect as i have 160 connect 


2) Our biding operation going start from october till that time i thought i will buy angency plus and will renew it, so every month 80 connect will sum up to 400 connect when our biding operation start but i just got to know that i cannot rollover more than 160 connect so i stop my payment till october and so my agency plus goes to agency basic in this case i want to know is my 160 connect are safe till october or i need to pay 20$ each and every month 


Retired Team Member
Retired Team Member

Hi Siddhesh,


Connects expire one year from the date of issue, however, rollover limits will remain the same: 140 for FLs and 160 for agencies will rollover per month. One of our team members has also reached out to you via ticket to assist you further. You can access your tickets on this Link, thank you.

~ Goran
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