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aredae1992
Community Member

withdrawing to ACH bank account, didn't get a payment processed by upwork email, is that normal?

Hello, 

I've withdrawn money from upwork to my ACH bank account, I got a confimration email immediately, but never got a payment processed by upwork email.

it's been more than 24 hours.

is that normal? 

Thank you. 

ACCEPTED SOLUTION
BojanS
Community Manager
Community Manager

Hi Ahmed Reda,

 

Funds withdrawn via ACH should arrive in your bank account in two to five business days. The timing varies from bank to bank. Let us know if the money doesn't show after the weekend and we will assist you with the trace.

~ Bojan
Upwork

View solution in original post

3 REPLIES 3
AveryO
Community Manager
Community Manager

Hi Ahmed, 

This should still be okay. You should receive an email once the payment has been processed. 


~ Avery
Upwork

Hello Avery, 

when should I start to worry, or contact support?

BojanS
Community Manager
Community Manager

Hi Ahmed Reda,

 

Funds withdrawn via ACH should arrive in your bank account in two to five business days. The timing varies from bank to bank. Let us know if the money doesn't show after the weekend and we will assist you with the trace.

~ Bojan
Upwork
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