🐈 Community

New Performance Analytics (6/1 Update)

2c724a5e
Community Manager

[Updated June 1, 2022] Thank you for your patience as we fixed some backend issues that lead to discrepancies in the data displayed on the My Stats page. We greatly appreciate your feedback as we look to create the optimal experience. Boosted Proposals data will also now be available as part of the New Performance Analytics. 

 

This test has been paused. 

 

[Updated Feb 16, 2022] Thanks in part to the feedback of Community members, we have uncovered some backend issues that lead to discrepancies in the data displayed on the My Stats page. As such, this test has been paused as we work to remediate those discrepancies. We intend to resolve these issues and resume the test as soon as possible. We’ll provide another update when the test resumes. Thank you for your patience and partnership as we continue to build out new features.


Upwork releases two new capabilities on My Stats: analytics and complete your profile. These new features help you gain better insight into your platform engagement. 


Here are the updates and changes you can expect to see on the platform:

 

Analytics

Previously you could only view how often Clients discovered your profile—the analytics update offers additional metrics such as profile visits, invites received, and proposals sent over time.

 

Additionally, you can now track if turning on your availability badge has helped win more work—allowing you to view the impact of using your Connects to show Clients you’re available for work now. 

 

Starting on your my stats page, navigate to the new analytics feature. The data represented will include all of your past Upwork activity. You will then be able to select different metrics:

  • Profile views
  • Invites
  • Proposals sent over time

Profile views

When “profile views” is selected, a chart will display your view count and date (based on the selected time frame). Hovering over chart data will show how many views came organically and those gained using Connects. You will also see date and time information on your availability badge.

Additional information present:

  • The total amount of views
  • Connects spent on the availability badge
  • Percent change in views


In the provided example, there was a 50% increase in views compared to the last 30 days. 

 

2c724a5e_0-1654178992358.png

 

 

Invites

When viewing invite metrics, a chart will show the number of invites received based on the selected time frame. 

 

Additional information present:

  • The total amount of invites
  • Connects spent on the availability badge
  • Percent change in views

 

In the provided example, there was a 50% increase in invites compared to the last 30 days.

2c724a5e_1-1654178992370.png

 

 

Proposals

Proposal analytics is shown differently compared to the previous charts. A bar graph will represent each stage of the proposal: sent, viewed, interviewed, and hired. Below the bar graph are indicators that allow you to compare yourself against other freelancers in the same space, indicating if you have been interviewed or hired more or less than others you may consider as your peers. This view filters the data based on the time frame chosen. 

 

Additional information present:

  • The total amount of proposals
  • Percent change in sent proposals

 

In the provided example, there was a 50% increase in proposals sent compared to the last 30 days.

2c724a5e_2-1654178992300.png

 

Complete your profile

This new feature works as an action tracker and suggests the next steps to complete your profile. In the example, this profile is missing employment history and indicates that your profile will be 20% more complete by updating your employment history.

2c724a5e_3-1654178992407.png

 

 

We’ve renamed marketing effectiveness to Analytics in the My Stats page to incorporate these additions.

 

For more information, view our recently updated my stats help article. To share feedback or ask questions, join the Community discussion for New Performance Analytics