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Product Release Notes
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All Updates New Improved Update Fixed Test Live
Mar 21, 2024
Platform Test: Proposal Submission Cost Display on Search Pages
Test  

At a glance

 

What changed: We are conducting platform testing that changes where the cost of proposal submission is displayed. You can see how many Connects are needed to submit a proposal for a specific job when you click on the job post. As part of the test, the Connects needed will be shown on

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Mar 19, 2024
Direct Contracts changes
Update  

What is changing: Beginning March 19, 2024 we are changing the way Direct Contracts work. 

 

How it works: Contract proposals for Direct Contracts can still be sent to clients who aren't on Upwork yet, but starting on March 19, 2024:

  • Freelancers will pay a 5% freelancer service fee on the earnings
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Feb 16, 2024
Freelancer Plus rate change and new perks
Update  

At a glance

What changed: Starting February 16, 2024, the monthly subscription price for Freelancer Plus will increase to $20. If you subscribe to Freelancer Plus through the Apple App Store, different pricing and conditions apply. Check your app for the latest pricing.

Our mission is to help you ac

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Jan 26, 2024
Boosted Proposals are now limited to eligible freelancers
Update  

What changed: Boosted Proposals are available to freelancers meeting specific job criteria to help you rise to the top of the client’s list. To promote a quality match with the client, the boost table appears if you are a relevant match for the job. Eligible freelancers will see this option, while o

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Dec 11, 2023
Job Success Score Update | December 2023
Update  

What changed: We updated the qualifying criteria and some logic of our Job Success Score calculation to improve score accuracy and speed up the time to match clients with the right independent professionals or agency talent.

 

How does it work:

  • A Job Success Score now appears once freelancers compl
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Dec 06, 2023
Boosted Profile is now available for all freelancers
New  

What changed: Boosted Profile is now generally available, enabling freelancers and clients enhanced discovery across all work categories and job types.

 

Boost your profile to reach more clients who are actively hiring in the work categories you target. Once boosted and after you set your budget, bi

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Dec 06, 2023
Dispute Mediation Policy Changes | December 2023
Update  

We’re updating our Dispute Mediation Policy. These changes are effective as of January 12, 2024.

 

What’s changing?

 

  • Upwork will only review the last 30 days of milestone payments prior to the date the customer contacted Upwork. For qualifying Fixed-Price Contracts, payments outside the 30-day win
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Dec 05, 2023
Streamlined dispute experience for fixed-price contracts
Update  

What changed: Filing disputes, submitting supporting evidence, and viewing status updates for fixed-price contracts are now all done directly within Upwork instead of through email with customer support. Freelancers must file a dispute within 7 days of the contract ending, and clients have 5 days to

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Nov 07, 2023
Tax Update: GST in Australia
Update  

Upwork is required to comply with the tax laws of the countries where we do business, including collecting taxes and remitting them—which means sending the money we collect from you to the tax authority of the government that requires the tax.

 

To be compliant, Upwork will begin charging goods and

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Nov 06, 2023
Upwork Chat Pro waitlist now available
New  

What changed: A waitlist to a new product experience, Upwork Chat Pro, has launched for freelancers on Upwork. Upwork Chat Pro is a GPT-4 powered app that utilizes the same Open AI technology from OpenAI that ChatGPT is built on, and helps you start work and create and complete projects on Upwork. 

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