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» Groups » Upwork Engineering » Forum » Re: Can't sign in desktop app
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diazgiles
Community Member

Can't sign in desktop app

Hello, I can't sign in the desktop app, I already checked there are not google services connected and used my user name instead of email to attempt, also checked my password is coreectly typed, but still not working, I'm using mac version.

3 REPLIES 3
BojanS
Community Manager
Community Manager

Hi Jose Luis,

 

We'll have one of our agents reach out to you via a support ticket to assist you with this issue.

 

Thank you for reaching out to us. 

~ Bojan
Upwork
diazgiles
Community Member

I solved it by cleaning all cache, resintalling app and removing previous username.

BojanS
Community Manager
Community Manager

Hi Jose Luis,

 

Thank you for following up, I'm glad to hear that you were able to fix it. 

~ Bojan
Upwork