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40b77e4c
Community Member

Childish Client (What should i do :( )

Hi, I hope you all are good. 

 

So I have a client and we have a contract. I have completed all the things and now he is not releasing the payment. 

 

When I submit work and from now where he comes online on the 13th day of delivery because upwork release payment on 14th day and he comes and request for changes with reply Wait just wait. (4 Months Passed)

 

And on others hand, the changes he wants are out of contract and not agree to pay more. 

 

I am frustrated  (Any Solution is appreciated. )

 

Sharjeel

6 REPLIES 6
wontone9
Community Member

Hi

 

Well you can dispute it if some thing out of contract.

robin_hyman
Community Member


Malik S wrote:

Hi, I hope you all are good. 

 

So I have a client and we have a contract. I have completed all the things and now he is not releasing the payment. 

 

When I submit work and from now where he comes online on the 13th day of delivery because upwork release payment on 14th day and he comes and request for changes with reply Wait just wait. (4 Months Passed)

 

And on others hand, the changes he wants are out of contract and not agree to pay more. 

 

I am frustrated  (Any Solution is appreciated. )

 

Sharjeel


Hi Sharjeel,

 

I'm sorry you're in this situation.  When you agree to work for a client, make sure all revisions are discussed prior to accepting the job.  You won't make this mistake again.

 

As for what you should do now, you could:

 

Option #1: In the nicest way possible, reiterate your initial agreement and explain why you think his changes are beyond the initial project scope.  Stick to your guns.

 

Option #2:  Agree to making (1) round of revisions and offer to make more for $x payment

 

Option #3: Agree to as many changes as he wishes

 

Now with Option #3 you may never be paid because you're allowing the client to walk all over you.  I would go with Option #1 and hope for the best.  You may have an angry client when the project is done so anticipate a less than 5 star review and potentially negative feedback.  This client doesn't sound like a good fit for you.  

 

There will be other fish in the sea... Good luck!

prestonhunter
Community Member

Malik:

I am very sorry that this happened to you.

 

This client's behavior is inexcusable. This is what I have referred to as the "fixed-price loophole."

 

This "loophole" is used by immoral clients as a way to avoid paying freelancers, and/or as a way to obtain free work from freelancers.


Preston H wrote:

Malik:

I am very sorry that this happened to you.

 

This client's behavior is inexcusable. This is what I have referred to as the "fixed-price loophole."

 

This "loophole" is used by immoral clients as a way to avoid paying freelancers, and/or as a way to obtain free work from freelancers.


I wouldn't call this a "loophole".  The principle behind escrow is that the client can't be forced to release the funds against their will except by the decision of an arbitrator. If the client wants to go that way, they don't need to mess about with asking for changes every two weeks. They can just closed the contract. Either way, the freelancer's choice is to dispute or give up.

petra_r
Community Member


Malik S wrote:

 

When I submit work and from now where he comes online on the 13th day of delivery because upwork release payment on 14th day and he comes and request for changes with reply Wait just wait. (4 Months Passed)


You can dispute.

If you are certain that what was agreed has been delivered, go to dispute.

 

Here is how:

 

To file a dispute on an active contract

  1. Submit a request by clicking here
  2. Give details to support your claim that the work is complete and payment due. Explain the situation so the dispute specialist understands your claim
  3. The agent will open a case with a dispute specialist to review your situation
40b77e4c
Community Member

So I submitted a request for dispute hope Upwork Help me 😞