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Insult by the client

Active Member
Ilya P Member Since: Mar 17, 2020
1 of 7

This man replied to the submitted proposal and said that:  "im not going over $X,XXX if you feel its more than that we can end things here"

 

The job he described we consider was over the outlined budget. So we decided to "end things there" by providing a detailed response.

 

In his turn he insulted the developer. I'd like to have the apologies for that behaviour.

**Edited for Community Guidelines**

 

 

 

Moderator
Goran V Moderator Member Since: Mar 24, 2017
2 of 7

Hi Ilya,

 

I`m sorry for the inconvenience this has caused you. Our team will investigate this further and will take proper actions. Thank you for reporting this.


Untitled
Community Guru
Preston H Member Since: Nov 24, 2014
3 of 7

Ilya:
Let's be clear about what happened:

 

The freelancer sent a proposal.

A client thought the proposal was too costly.

The freelancer ended up not going forward with this because the freelancer and client didn't come to an agreement about cost.

 

Because of this, the freelancer felt insulted.

Or maybe the client subsequently said something that the freelancer felt insulted by.

 

Now the freelancer wants an apology for the client's behavior?

 

Why?

How would that benefit the freelancer?

 

If the freelancer was sufficiently mercenary-minded, he wouldn't care.

 

There are people in this world who exhibit crude, uncouth behavior. MANY such people. I find such people uninteresting. It isn't worth my time to think about them, nor is it worth my time to seek further interaction with them.

Active Member
Ilya P Member Since: Mar 17, 2020
4 of 7
OK, but warn the client at least that it's not the right way to talk to
people who spare their time to deal with his ideas and projects.

Thanks
Community Guru
Petra R Member Since: Aug 3, 2011
BEST ANSWER
5 of 7

wrote:
OK, but warn the client at least that it's not the right way to talk to
people 

Sorry, there was no insult. If you want to stay sane as a freelancer you must immediately grow a MUCH thicker skin.

You will not get Upwork play school-teacher and slap a client's hand because you are excessively sensitive and get all bent out of shape just because a client isn't willing to pay what you are asking.

 

So we decided to "end things there" by providing a detailed response.

Don't do that, EVER. Once you know it's the end, wish the client luck and walk away. Do not provide "a detailed response" - the client told you they're not going to pay more, move on. Leave it be. Do not waste your and your client's time lecturing them.

View solution in original post

Active Member
Ilya P Member Since: Mar 17, 2020
6 of 7
I appreciate your feedback.

It is thanks to such thick-skinned freelancers who allow such an attitude
of clients to themselves, these cads allow themselves a lot.
What if it was in the office? Such a client would be asked to leave the
office.
So why not ask him to leave the platform? Or at least ask him to be
respectful of freelancers.
Everyone has equal rights here, right? How would you feel now if, in
response to your comment, I said shut up?
Community Guru
Petra R Member Since: Aug 3, 2011
7 of 7

Ilya P wrote:
How would you feel now if, in
response to your comment, I said shut up?

I'd respect your right to your opinion Smiley Happy


To be honest, I choose my clients very carefully and don't work with people who don't communicate with me the way I expect.

In your case, it was already "game over" so you should have just walked away the moment the client said "not going to pay that."