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Why has it in the last week or so been very hard to send messages to clients.

Active Member
Per S Member Since: Feb 23, 2017
1 of 6

It is very important to have the possibility to contact your client. It has for at least the last  years been hard, but the last week almost impossible. Why and what is doing about it!

Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
2 of 6

Hi Per,

 

I'm not quite sure what you mean. Are you having issues sending messages or opening Messages in general or something else?

Thank you.

~ Aleksandar
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Active Member
Per S Member Since: Feb 23, 2017
3 of 6
Thank you for your answer and the problem is that "Message" does not open.
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
4 of 6

Thank you for following up, Per.

 

Could you please confirm if you're experiencing this issue with Messages on your browser or Desktop App?


~ Bojan
Untitled
Active Member
Per S Member Since: Feb 23, 2017
5 of 6
On the desktop app.
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
6 of 6

Thank you for confirming that, Per.

 

Could you, please refer to this help article for troubleshooting tips and let us know if you still experience issues after applying them? 


~ Bojan
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