🐈
» Forums » Support » Re: Clients from outside the upwork market to...
Page options
Indrajitsinh's avatar
Indrajitsinh R Community Member

0% fee when you bring your own client

Where can I find my BYOC link?  (I need it ASAP so that I can start  working on the contract from tomorrow) 

ACCEPTED SOLUTION
Annie Jane's avatar
Annie Jane B Retired Team Member

Hi Kamran,

 

We appreciate you bringing this up and we want to clear this up for everyone in order to avoid any confusion moving forward.

 

The Bring Your Own Client program is offered to both Freelancer Plus members and freelancers who have the Top Rated, Top Rated Plus, or Rising Talent badge.

 

Freelancers with the mentioned badges are notified via email when they first receive the badge and are informed that they can take advantage of the BYOC program.

 

Before, this was limited to these freelancers but in order to extend this perk to other freelancers, we also made it available for those subscribed to Freelancer Plus.

 

The 0% service fee only applies if the clients sign up using the unique link for the freelancers. If you have not received a personal invitation link, please email BringYourClient@upwork.com.

 


~ AJ
Upwork

View solution in original post

280 REPLIES 280
Zain's avatar
Zain J Community Member

I want my BYOC link so I can invite my non-upwork client so he can pay me with 0% fees deduction. Tell me where I can get my BYOC link?

Pradeep's avatar
Pradeep H Retired Team Member

Hi Zain,

 

Thank you for reaching out to us. I shared your report with our team and one of our agents will reach out to you using a support ticket to assist you further. You can access your support tickets here.

 

- Pradeep 

Boumaaraf's avatar
Boumaaraf N Community Member

Hello, I want to get my link as well, please help
Thank you

Joanne's avatar
Joanne P Retired Team Member

Hi Boumaaraf,

 

I can see that you already have an open ticket regarding this issue. One of our agents will update your ticket and assist you further. 

~ Joanne
Upwork
Emily's avatar
Emily V Community Member

I have emailed bringyourclient@upwork.com twice over the last two weeks requesting my link and they haven't even looked at the emails let alone gotten back to me. Please advise as I have a client patiently awaiting instructions and I can't keep stalling on her.

Ivygail's avatar
Ivygail J Retired Team Member

Hello Emily,

 

I checked and see that you are already in correspondence with our team on your support ticket. It looks like our assigned team has responded and provided you with the invitation link. If you need further assistance, I encourage you to follow up with our team on your ticket so that they can assist you. You can access your ticket on this page.

 

~Ivy
Ehsan's avatar
Ehsan v Community Member

can any one from byoc team can help me because support does not help me 

i ask them a lot but no work 

Nikola's avatar
Nikola S Retiring Moderator

Hi Ehsan, 

 

I will be happy to help. Could you please share more information about the issue you are experiencing so that I can assist you accordingly?

~ Nikola
Christine's avatar
Christine N Community Member

Hello Upwork, how can I get my bring your own client custom link? I have read the help posts. Thank you.

Pradeep's avatar
Pradeep H Retired Team Member

Hi Christine,

 

I shared your report with our team and one of our agents will reach out to you using a support ticket to assist you further. You can access your support tickets here.

 

- Pradeep 

Marko's avatar
Marko A Community Member

Dear Pradeep,
Thank you for your reply
Pls check...
https://support.upwork.com/hc/en-us/articles/211062888-Freelancer-Plus

Here is the sentence:

Enjoy a 0% freelancer service fee when you bring new clients to Upwork. That’s 0% in freelancer service fees on all your contracts with those clients forever. Clients cannot have an existing Upwork account; reach out to us for more information

What does this mean if I’m mistaken?
I will wait for your response
Thanks



Ronna's avatar
Ronna P Retired Team Member

Hi Marko,

 

Thank you for getting back to us. This is Ronna stepping in for Pradeep. I have shared your concern with our support team to check this further. One of our agents will reach out to you on this ticket to assist accordingly. 

 

~Ronna
Marko's avatar
Marko A Community Member

Dear Ronna,
Thank you for your reply
I will wait...
Thanks

Marko's avatar
Marko A Community Member

Thanks

Matthew's avatar
Matthew A Community Member

Hi there!

I hope you're doing well! I wanted to take a moment to thank you for your help with my previous issue. I’m reaching out again because I’ve run into a little hiccup with the new Pro version.

When I signed up, I was excited about the offer of no 10% commission on my every first connection. However, I’ve noticed that this fee is still being applied to my account despite sending several proposals. Could you please clarify what’s going on with this offer?

Thank you!

Ronna's avatar
Ronna P Retired Team Member

Hi Matthew, 

 

Thank you for your message. I would like to clarify that the 0% freelancer service fee applies only to jobs with new clients you've brought to Upwork. That’s 0% in freelancer service fees on all your contracts with those clients forever. You can learn more by visiting this helpful page

 

~Ronna
Matthew's avatar
Matthew A Community Member

Hi Ronna,

Thanks for your response. You mean that when I have a client for the fisrt time, it is free or when the client have first connection with us is free? I don't understand. Please clarify for me this matter. Since I have bought the connection, the 10% fee is amplied for all my proposal.

best,

Matt

Ronna's avatar
Ronna P Retired Team Member

Hi Matthew,

 

I'm sorry for the confusion. This means if you have an existing client outside Upwork and you have invited them to sign up with us for the first time and hire you, your contracts with them will have the opportunity to have a 0% service fee. 

You can submit a request to waive the freelancer service fee for any new clients you bring to Upwork from your Community profile or by emailing BringYourClient@upwork.com. After you submit your request, our team will be in touch with a client link within the next two business days. Please keep in mind that the client must be a new client and should not have an existing Upwork account. For more information, you can visit this helpful article

 

~Ronna
Kavita's avatar
Kavita B Community Member

Hello,

 

I am having Plus membership on upwork. I want to invite new client to Upwork to reduce the service fees. Could you please share the detailed step to invite the client?

 

Also, what are the monthly service fee for me and for the client in such case?

Regards,

Kavita

 

Ronna's avatar
Ronna P Retired Team Member

Hi Kavita,

 

Thank you for sharing your concern. You can submit a request to waive the freelancer service fee for any new clients you bring to Upwork from your Community profile or by emailing BringYourClient@upwork.com. After you submit your request, our team will be in touch with a client link within the next two business days. Please keep in mind that the client must be a new client and should not have an existing Upwork account. You can learn more by visiting this helpful page

 

~Ronna
Jhanwar lal's avatar
Jhanwar lal K Community Member

Clients from outside the upwork market to the upwork

If I bring clients from outside the upwork market to the upwork, is there any discount?

Md Asfiqur's avatar
Md Asfiqur R Community Member

Yes sir

Jhanwar lal's avatar
Jhanwar lal K Community Member

Please explain more with link to specify.

Md Asfiqur's avatar
Md Asfiqur R Community Member

##- Please type your reply above this line - how

😎ASFIQ🤓
Adham's avatar
Adham A Community Member

Hi Upworkers!

I hope you are doing well.

 

I currently have a top-rated badge, and not subscribed to Freelancer Plus yet, I have 2 non-Upwork clients and I would like to bring them to Upwork and enjoy the benefit of (a 0% service fee) What should I do exactly, or in other words, where is the exact link that when the client signed up through it, I will enjoy the 0% service fee?

 

Looking forward to hearing from you.

 

Thank you for your time and assistance.

Adham Abuhamad

Graphic Designer