2 days have past and no reply from customer support

[#1]

My account is suspended, I had made the ticket 6 days ago. on the last reply the customer support person "Chris" asked me to do something which i had done right away and told him. now I am waiting for over 48 hrs, its the 3rd day now and he is not replying to me or doing what he was supposed to do 

can any moderator help me on this, please?

my ticket number : 39760637

[#2]

Follow up on your actual ticket. Creating other tickets will only slow things down.

[#3]

Hi Rahool,

We know you're eager to hear back from us, but our support teams are dealing with an unprecedented number of inquiries, causing delays in our response time. That being said, your concerns and questions are still our top priority, and we're doing everything we can to get back to you as soon as possible.

To help us streamline the process, please refrain from creating multiple tickets or posts about the same issue. This allows our team to assist you more efficiently and get you the best possible outcome faster. We appreciate your patience and understanding during this time.

[#4]

ok Annie i am waiting 

it's been 3 days now, more than 72 hrs since the last reply.

How long i have to wait for more?