5% Tax Deduction Despite PAN Submission

[#1]

Dear Upwork Team,

I hope this message finds you well. I am writing to seek clarification regarding the tax deduction on my Upwork earnings.  already upwork mail recived "reduced rate of 1% deducted but deducted 5%"

I have previously submitted my PAN card details as requested. However, I have noticed that there is a 5% tax deduction on my earnings. I would like to understand the reason behind this deduction despite having provided my PAN card information.

Could you please review my account and provide me with information on why the tax deduction is occurring? Additionally, if there are any further steps required from my end to ensure the correct tax handling, please do let me know.

Thank you for your attention to this matter. I appreciate your prompt response and assistance in resolving this issue.

[#2]

Hi Gurpreet,

I understand you need further clarification about the tax deducted from your withdrawal transactions. I’ve escalated your community post to a support ticket to give your concern the attention it deserves. One of our agents will contact you soon with more information and to assist.

[#3]

Can you confirm how long it typically takes for the tax rate to change from 5% to 1%.. after receiving the verified email or before verified mail? 

[#4]

Hi Gurpreet,

Thank you for your message. Once your PAN is verified, you will be charged the new tax rate for all your future invoices on Upwork.

- Pradeep