ACH payment delay

[e4fbdf65]

Hi Upwork,

It's been three days since I made a withdrawal through the ACH route. However, I'm yet to receive it on my USD account.

Please I'd like to know if the transaction was successful and what's causing the delay.

Thanks

[759e32fa]

Hi Olabode,

Thank you for reaching out. I can see that you've already raised a support ticket regarding your concern. You can access your support tickets here. Note that support requests are responded to in the order they are received. Kindly allow 24-48 hours for the team to follow up with you and assist you further.