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Community Member

Account Hacked and Suspended - Request for Assistance

Dear Upwork Support Team,

 

I hope this message finds you well. I am writing to urgently seek your assistance regarding my sister's Upwork account, which has been hacked. Unauthorized changes were made to her profile picture and funding sources, and when she tried to log in after a long period of inactivity, she found that her account had been suspended.

 

We are extremely concerned about this situation and are eager to resolve it as soon as possible. We are willing to provide any verification or information you may need to confirm her identity and secure the account.

 

Please guide us on the necessary steps to restore the account and ensure its security. Your prompt attention to this matter would be greatly appreciated.

 

Thank you for your understanding and support.

 

Best regards,

 

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