Account Suspended

[#1]

Please resolve my issue !!
I am not able to submit proposals as it says "you can't submit a proposal because your account is suspended.".
However, when I submitted an appeal to unsuspend my account they responded that my account is not suspended. Please resolve my issue.
I'm not getting a proper support on this. I've been only asked to clear cache & cookies & I've tried it several times but doesn't work. Also, the same issue persists on mobile app. There must be a technical issue then. Please investigate this matter.

Thank you!

[#2]

Hi Masum,

The relevant team notified you about your account status via this ticket, and you've recently responded to it. Kindly allow them more time to get back to you and assist you further.

[#3]

I hope this message finds you well. I am writing to address an ongoing issue I have been experiencing since more than one week with my Upwork account.
I received that message from you a few days ago.which I attached in  screenshot of a message But question where i tell the about **Edited for Community Guidelines** and  what i tell the about **Edited for Community Guidelines** im not personally knows him 

Thank you for your attention to this matter, and I look forward to a prompt and positive resolution.

**Edited for Community Guidelines**

[#4]

Hi Amit,

I am sorry to hear about the trouble while applying for jobs. I checked your account and noticed that it has been placed on hold due to a possible TOS violation. To restore your account, please respond to the notification sent to you via a support ticket. You can access your support tickets here. You can also view and respond to the support ticket from the email notification sent to your registered email address. Feel free to message us if you need further assistance.

- Pradeep

[#5]

MY ACCOUNT IS SUSPENDED

[#6]

Hi Tuyet,

I checked this account that you're using the post here in the community, but I do not see any limitation on your account. Are you referring to a different account?

[#7]

yes, my account other: **Edited for community guidelines**

[#8]

Hello, the account**Edited for community guidelines** is supspend so I'm not using post community.

[#9]

Hi Tuyet,

I checked with our team, and they have confirmed that you can reply to the ticket about your account status so that they can assist you further. You can access the ticket by going here. 

[#10]

Will you pay me for my work please 

[#11]

Hi Rana Adil,

Thank you for reaching out. I checked your account and it looks like our team has already reached out to you with information on your account restriction. Please check your email or access your support tickets here. Kindly coordinate with our team so they can assist you in restoring your access.

[#12]

Hello, my account was suspended after few days of verification and my fund is in it so am unable to withdraw the fund but I can still login into it. Please I really need help on this azap

[#13]

Please I really need help 

[#14]

Hi Ayoola, 

Thank you for reaching out to us. I checked and it looks like one of our agents already reached out to you directly via a support ticket to assist you further. You can access your ticket on this page.

I encourage you to follow the steps our team shared with you on your ticket so they can assist you further with your account status. If you have further questions it would be best to follow up on your ticket directly so our team can assist you further. 

[#15]

I had to create a new Upwork account to write here. Because no one has been responding to my two tickets that I have been updating for 4 weeks now. As I understand it, upwork does not want to communicate with blocked users. I don't want to figure it out. It's just that the problem is that I was blocked due to problems with the payment system. I am a refugee from Ukraine and now I am in the Netherlands, perhaps by buying connections through my Dutch bank I aroused suspicion. I received an email from Upwork that I have three days to send the documents confirm the address and solve the problems. I didn't notice this message, I noticed it for about 5 days. And I haven't been able to get any response for a month now.

Ticket id: #43888178

[#16]

I always play fair. I have all the necessary documents to confirm everything.

[#17]

Hi Taron,

I’ve escalated your community post to a support ticket and submitted a follow-up for the ticket linked to your main account's concern. One of our agents will be in touch with you soon on this page to assist. You may also expect an update on the ticket associated with the account you need assistance with.

[#18]

Please help ticket solved without resolution ((

[#19]

Hi Taron,

I apologize for the delay in getting back to you. I notified the team assisting with your case, and they've followed up with you on your original account with more information.

To help us streamline the process, please refrain from creating multiple tickets or posts about the same issue. This allows our team to assist you more efficiently and get you the best possible outcome faster. We appreciate your patience and understanding during this time.

[#20]

Thanks a lot! Finally, I got a reply from the Upwork support team, already updated my billing details and payment method with the new Netherlands address.  Ticket id: #44096343.

Now I'm waiting for final confirmation. Hope my account will be okay soon. 

Thanks a lot. 

[#21]

Hello!

I can't login using Apple-login. And since that was what I used to create the account, I don't have a password other than my Face-ID. This message comes from a sepperate account which I created to be able to send this. I really need to be able to login to my Apple-login account. I have payment-emails and everything. Please just help me. I'm desperate.

[#22]

Hi Olle,

I see that one of our Trust & Safety team members has sent you an email with more information about the status of your account and further instructions on how to resolve the issue. Feel free to visit the ticket linked to your case here and coordinate with the team by responding to the email; they'll surely assist you accordingly.

[#23]

Hi Upwork Support.

Recently i got cleared all restrictions from my account that was suspended for last 2 weeks. I got the support mail that now i can use my account as normal and I checked that every thing was working except when I am applying for a job it says that

"Sorry, We are unable to save your application.

You can't submit a proposal because your account is suspended."

I also checked that all messages are not available in my inbox. some of the conversations are not available after suspension.

What Should i do now. I am also attaching screenshot of this issue.

[#24]

Hi Muhammad,

We’ve escalated your community post to a support ticket. One of our agents will be in touch with you soon to assist.

[#25]

Upwork notifying me “my Upwork account is suspended” when I try to submit for proposal. Got no email. Kindly help. 

[#26]

Talk to Support ASAP Here https://support.upwork.com/hc/en-us