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Account suspended for a freelancer and verification link does not work

**Edited for Community Guidelines**


One of my collagues had his newly created profile suspended for no reason. Then during verification process id was successfully uploaded and accepted but he is unable to upload the finincial document because the verfication link does not work. He created the ticket to resolve the issue but it has been 6 days but no one is fixing the issue. Whom should he contact.


Hi Vareesha,


Thank you for reaching out to us. I reached out to the team handling their case and shared your report. One of our agents will follow up with them on their ticket to assist them further.


I have also edited your post as posting information about others is against our Community Guidelines.

~ AJ
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