Account suspended

[5a50ae88]

I have received a notification stating my account has been suspended problem is solve but still can't submit proposals, please, please I really need your help. Should I delete the account????? I'm tired of this. Appeal is not working and no one can tell me why my account is y.

I could not Access this forum, I created a new account just to ask help. The suspended account ID is: 47951829

https://www.upwork.com/freelancers/~012ac2d3ee33554e4d

[655be748]

Can you elaborate the issue which was happened before the suspension of your account?

[5a50ae88]

I created my upwork account since October 2019, I did not use it at all, last Week I came back, I added payment method, tax info and update my profile and I submitted it. I received a notification saying that my profile is good I can start submitting proposals. But when I tried it says *account suspended" until now, I don't why my account is suspended, I don't think I did something wrong.

[JoanneP]

Hi Roodley,

I checked this account you're using to post here in the community but do not see any limitations on your account. Can you please try again after clearing your cache and cookies or using a different browser? If the issue persists, please let us know.

[655be748]

Thanks Joanne for clarification.

 Roodlley M please check again and update according.

[5a50ae88]

Hi Joanne,

Thank you for reaching out to me.

The account I made this post has nothing wrong with it. I created this ti resolve the issue because I cannot post here whit the suspended account. Here is screenshot of some information on the suspended.

Thanks a lot for your help:sparkles:

**Edited for Community Guidelines**

[PradeepH]

Hi Roodlley,

I checked your account and it appears that your account is already restored now. Feel free to message us if you have any other questions.

- Pradeep

[5a50ae88]

Thank you Pradeep

But why am I still getting the same error message even after clearing cache and cookies?

[IvygailJ]

Thank you for following up, Roodlley.

I have notified our assigned team, and they advised that they will reach out to you directly with further information and instructions on how you can resolve this matter. I’d encourage you to follow up with our team directly on your ticket and feel free to reach out to them through the same support ticket if you have any more questions. You can access your ticket on this page.

[4af478fe]

I need help, I'm on the verge of deleting my account forever.

It started with the primary billing problem, I did everything, I took out my card and put it back in, I even tried with PayPal, and out of nowhere I got an email saying that my account was suspended.

Please help me, I don't know what else to do.

[4af478fe]

Hello, I bought the connects, and out of the blue I got the notification that “primary billing is on hold” and that “financial transactions have been limited”.
I removed my card and tried again but got an email saying my account was suspended.

I'm fed up with this issue and I want it to be resolved...please help me.

[4af478fe]

I'm  just like him, I'm so burned out about this ... please help me too

[IvygailJ]

Hello Daniela,

Thank you for reaching out. I have checked your account, and I'd like to assure you that your concern has been shared with our assigned team through a support ticket. Please allow more time for our team to review your case and respond accordingly to your ticket. You will be notified of their response.