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4e8fe09c
Community Member

Agency account permanently suspended

Few days back we hve created agency account and after that added some team members. Next day freelancer account got suspended. We have raised ticked and verified all the necessary details. We are shocked when aupport teams says account permanently suspended.

 

supports team didn't give any reason why they suspended the account.

Account was already top rated account and we have purchasd connects and agency plan as well.

**Edited for Community Guidelines**

1 REPLY 1
NikolaS
Moderator
Moderator

Hi Jyotsna,

 

Thank you for reaching out to us. I shared your report with the team handling your case and one of our agents will follow up with you on your support ticket as soon as possible to assist you further. 

 

~ Nikola
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