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Patrice's avatar
Patrice M Community Member

Agency logo not appearing

About 50% of the time I am in my agency manager account, instead of seeing my agency logo in the upper righthand corner, I see my freelancer profile photo. This has been happening for the last month or so. Is anyone else having this issue?

That visual cue is very helpful to know which account I am working in at the moment.

1 REPLY 1
Annie Jane's avatar
Annie Jane B Retired Team Member

Hi Patrice,

 

Thank you for reaching out to us. I can see that you already opened a support ticket regarding this issue. Please allow our team 24-28 hours to respond to your request. Feel free to also update the ticket should you have further questions or concerns.


~ AJ
Upwork