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7935f896
Community Member

Amount Showing Pending in transaction history

Hello, Can you guide me on why payment is until pending in transaction and also showing in my earned amount but till I haven't received amount. 

1 REPLY 1
PradeepH
Moderator
Moderator

Hi Shan,

 

Thank you for your message. I checked and I see that we were unable to charge the client's card for the payment issued to you. That said, your funds will be available when the client updates their payment method and we are able to successfully charge their new card.

 

Thank you,

Pradeep

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