Jan 26, 2023 01:53:15 AM by Sheena Victoria C
Hello,
I can't open my app on Macbook after seeing loading, it won't work.
Mar 27, 2024 03:45:07 PM by Abigail V
Hi, i'm experiencing the same issue and none of the steps has helped me. Can I get some assistance?
Jan 26, 2023 08:00:42 AM by Sheena Victoria C
Hey Pradeep,
It won't really solve the problem even after uninstalling/re-installing. What I read is you have to change "log shells" which after I did, still won't let me open. I tried installing the app on my Windows 10 and didn't have a problem at all. But, the Windows I have is very slow that's why I prefer using a Mac.
Jan 27, 2023 05:37:36 AM by Sheena Victoria C
Hey Andrea,
The issue has been resolved yesterday with the help of Edwin C. I just followed one of his suggestions.
b) Delete Desktop App Remnant files before reinstalling
1. Please go to Open Finder
2. Then click the GO menu
3. Go to Folder
4. Then type ~/Library/Application Support
5. Move the Upwork folder to Bin
Oct 9, 2023 10:22:11 PM by Ryan R
Hello,
I am having the same issue. There was nothing named Upwork in the ~/Library/Application Support. I have already tried re-installing as well as reseting tccutil permissions. However, neither the app opens fully nor does it show up in any permissions other than Location Services. Can you please help?
Oct 9, 2023 10:53:34 PM by Annie Jane B
Hi Ryan,
We’ve escalated your community post to a support ticket. One of our agents will be in touch with you soon to assist.
Jan 9, 2024 10:08:14 AM Edited Jan 9, 2024 10:12:04 AM by Akshay S
The path to the user library folder is this, not the one @Sheena mentioned.
Macintosh HDD/Users/{your-username}/Library/Application Support/Upwork
The library folder here will be hidden by default, so press Cmd+Shift+. (dot) key all together to unhide it first and then you can open it
Then delete the upwork folder and re-install the app again and it will definitely work. It worked for me
Apr 12, 2024 06:04:16 PM by Abby M
This is the only solution that worked! I've been struggling with it all day. Thank you!
Aug 1, 2023 04:14:09 PM by Oswaldo V
same here app seems to open but nothing happens is just there, tried to reach support and is just a bot with same article that doesn't resolve anything, how you can talk with a humman
Aug 15, 2023 02:11:27 PM by Maria Belen F
Hi! After several attempts to install Upwork Desktop in my Mac (following the steps you suggest) nothing happens, even though Mac says it's allowed. Is there any chance I get human assistance? The bot does not help. Thanks