Assistance Required For Removing the Duplicate Account

[#1]

Dear Upwork Support Team,

I hope this message finds you well. I am writing to request the permanent removal of one of my Upwork accounts.
Due to an oversight, I have accidentally created multiple accounts, which I understand is against Upwork's policies.

I would appreciate your assistance in resolving this issue and ensuring my other account remains active. Please let me know if you need any additional information or documentation to proceed with this request.

Regards

Raman Shrestha
PS: I cannot upload my account details here so i wanted to get help ASAP and get the issue resolved and i have already closed my one account as it was suggested by support AI

[#2]

Hi Raman,

We’ve escalated your community post to a support ticket. One of our agents will be in touch with you soon to assist.

[#3 · Accepted solution]

Hy,

As a solution to this problem if you have same email with different account than it must be deleted permantelty with help of support team from upwork.

If you have different emails with different account and you are actively using both then you should close one account ASAP and only use other account for upwork.

If you have different emails with different account and you are only actively using one then you should close the account and only use which you are actively using.

This is the solution for this probelm which support team have helped me solve

[#4]

Hi, I had an account on my personal email for long time ago, I dodnt know you can change account emails, i created a new account on my work email, then i got to know that you can change emails, so I closed the new account and tried shifting the email on this one but it says email is already registered, what should be done,

[#5]

Hi Muhammad,

You cannot use the email address associated with your closed account. If you want to use the email address from your closed account, you have the option to reopen the closed account and continue on the same account. If you have any further questions or concerns, feel free to reply to this message.

- Pradeep