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Saima's avatar
Saima F Community Member

Availability Badge

Hello, there was a long gap in my work pattern, now that I have returned and would like to begin work I am not getting any success with my job proposals. Let me know:

 

1) Is it because of the reason the Availability Badge is turned off? 

 

- i tried but couldnt switch it on as the message said I am not earning so I can't ๐Ÿ˜ž

- So whats the solution for that?

 

2) Also, can anyone share links to any tutorials related to writing Upwork proposals and pitching in to the clients? I may as well check out those to improve myself.

 

Thanks!!

ACCEPTED SOLUTION
Pradeep's avatar
Pradeep H Moderator

Hi all,

 

You can turn the Availability Badge on and off as needed to signal when you're ready to take on new clients. Clients will see your badge in search results, recommendations, and on your profile. They can also use an "Available now" filter to see who has the badge on when theyโ€™re inviting freelancers to submit a proposal, which can show youโ€™re ready and eager for new work. 

 

Turning on the Availability Badge is a way to use your Connects to control your workflow and manage your time. The weekly price of the badge may fluctuate, but you control how your Connects are used, so you determine the maximum number youโ€™d like to spend in a week. If at any point the cost of the badge exceeds what youโ€™ve set as your maximum, we will turn the badge off automatically. You will not be charged a weekly rate more than what youโ€™ve set as your maximum.

 

Please keep in mind that you profile will need to be public in order to turn the Availability Bagde on. If your profile is locked private because of inactivity, you can request that your profile visibility is reset by clicking this link found in this help article.

 
Thank you,
Pradeep

View solution in original post

293 REPLIES 293
Joanne's avatar
Joanne P Moderator

Hi Arooba,

 

Thanks for following up. I have requested the assistance of our team. One of our agents will reach out and assist you directly via a support ticket.

~ Joanne
Upwork
Albin's avatar
Albin B Community Member

Hello, I've been inactive on Upwork for a while, and now I can't seem to turn on my availability badge even though I have connects available. Any suggestions on how to resolve this issue?

Luiggi's avatar
Luiggi R Moderator

Hi Albin,

 

You can't turn on this badge because your profile is locked profile. I've just updated your profile visibility; could you please try again now? Let us know if you need further assistance.

~ Luiggi
Ann's avatar
Ann W Community Member

 ... what can I do to make it available on 

Milos's avatar
Milos V Community Member

fccfebe2_0-1708127470621.png

Hi Ann, just click the pen icon next to the Availability badge, make sure you have enough connects to turn the badge on!

Ann's avatar
Ann W Community Member

Can you get an available on set t 

 

 

 

 

 

 

Luiggi's avatar
Luiggi R Moderator

Hi Ann,

 

Are you referring to the Availability Badge? If so, you can't turn it on because your profile is currently locked private. I've updated your profile visibility, and you should be able to use the feature now. Let us know if you need further assistance.

~ Luiggi
Ewunet's avatar
Ewunet T Community Member

Hello, 

 

I am getting charged every month for subscription and connection, can you please stop charging from this month.

 

I am on a break for few months and do not wish to get charged.

Luiggi's avatar
Luiggi R Moderator

Hi Ewunet,

 

Are you referring to the Availability Badge? You can turn it off by visiting your profile page and clicking the pencil icon right next to it

~ Luiggi
Elena's avatar
Elena U Community Member

Hello! I had a long break. But now I want to get back to my work again. But unfortunately my accessibility icon is disabled and I cannot enable it myself. Help me please.

 

Marcelo's avatar
Marcelo C Community Member

Accidentally activated this 'Availability badge' option while trying to configure my profile, which I haven't finished yet. I applied to some jobs, but without success, and I realized it might be because I don't have a portfolio put together. I'm working on it now, but there are no more connects left to apply again. Still, the portfolio can help me apply to jobs on other platforms.
In summary, I can't deactivate the Availability badge, the process gives me the error message "Failed to turn off availability badge. Please, try again later".

Pradeep's avatar
Pradeep H Moderator

Hi Marcelo,

 

Thank you for your message. I checked your profile and can confirm that the Availability badge is already turned off. Feel free to message us if you need further assistance.

 

- Pradeep

Ghazia's avatar
Ghazia M Community Member

Hi,

I am an exclusive member of my agency and I want to turn on my availability badge. However, sometimes when I try to turn it on, a warning pops up. Sometimes, the turn-on button doesn't even enable. Can you please provide me with a solution? I really need to turn on my badge. Thank you.

See attach file.

Luiggi's avatar
Luiggi R Moderator

Hi Ghazia,

 

It appears that you're trying to turn on your Availability Badge from the Agency's profile context, which by design won't allow you to do so. 

 

You as a freelancer will be able to turn this on yourself if you have sufficient Connects by going to your freelancer profile. Make sure that you have switched back to your freelancer account should you wish to update your profile's availability. Just note that since you are an exclusive agency member, you will not be able to continue using this badge once you run out of Connects. As an exclusive agency member, you will not be able to purchase more Connects. Here's more information about exclusive and non-exclusive agency members. 

~ Luiggi
Ghazia's avatar
Ghazia M Community Member

I agree with what you're saying, but my team member, who is also exclusive, has theirs on. I turned mine on last week, and it worked, but now it's not working.

Luiggi's avatar
Luiggi R Moderator

Hi Ghazia,

 

As mentioned above, exclusive members can turn it on only through their freelancer profile context and using their available Connects. If you don't have sufficient Connects on your freelancer profile, you won't be able to turn the badge on.

~ Luiggi
Ghazia's avatar
Ghazia M Community Member

thank you

 

Eugene's avatar
Eugene F Community Member

Hello!

 

I've been having issues with my availability badge. I guess it can't be changed because of my profile visibility settings, but I can't change it, it set to Locked Private without any option to change it. Could you, please, reset my profile visibility settings? 

Nikola's avatar
Nikola S Moderator

Hi Eugene,

 

Thank you for reaching out to us. Iโ€™ve escalated your community post to a support ticket. One of our agents will be in touch with you soon to assist.

~ Nikola
Nathanael's avatar
Nathanael M Community Member

Hello Moderator,

My name is nathanael melaku.

I am having problem turning on my availability badge.

Please, I was hoping you could assist me in do that.

Thank you for the service.

Sanchit's avatar
Sanchit G Community Member

Could you please activate the availability badge? I noticed my profile was set to private, though I'm not sure why.

Joanne's avatar
Joanne P Moderator

Hi Sanchit,

 

I'd like to clarify that your standard availability settings tell clients about your general availability for Upwork jobs. The availability badge is another way to highlight that those hours arenโ€™t filled yet. For example, you may be a part-time freelancer who can dedicate 20 hours per week to Upwork, which you can state in your profile. Using the badge can let clients know that your 20 hours for this particular week are not all filled and that youโ€™re still looking for work at the moment. If you canโ€™t activate the badge it is typically because your profile has been set to private or you do not have enough Connects. I checked and saw that you requested to reset your profile visibility via a support ticket. I can confirm that your profile is now public.

 

To enable your availability badge, please follow these steps:

 

  • Go to Find Work and look at your profile banner on the right side of the screen. Select the pencil icon โœŽ next to Availability Badge
  • Set your maximum amount of Connects you want to spend in one week to keep the badge on. If the price changes to exceed this number, we will turn the badge off for you.
  • Select Turn On

You can also access the badge on your profile, under your name at the top of the page. For more information about this feature, please check out this help article

~ Joanne
Upwork
Aurela's avatar
Aurela N Community Member

I am trying to figure out if turning on the availability badge is effective at all?

Mykola's avatar
Mykola A Community Member

Upwork will gain more money from you with such badges. It works for sure.

Also is effective for you if your goal to waste extra. ๐Ÿ˜บ

Rita's avatar
Rita C Community Member

just noticed that my connects are disappearing. Just looked at my connects history and noticed that I've been removed 1 connect per day for the past weeks.  and I didn't apply to any job. It seems like that everytime I enter Upwork, one connect is removed

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