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Saima's avatar
Saima F Community Member

Availability Badge

Hello, there was a long gap in my work pattern, now that I have returned and would like to begin work I am not getting any success with my job proposals. Let me know:

 

1) Is it because of the reason the Availability Badge is turned off? 

 

- i tried but couldnt switch it on as the message said I am not earning so I can't 😞

- So whats the solution for that?

 

2) Also, can anyone share links to any tutorials related to writing Upwork proposals and pitching in to the clients? I may as well check out those to improve myself.

 

Thanks!!

ACCEPTED SOLUTION
Pradeep's avatar
Pradeep H Retired Team Member

Hi all,

 

You can turn the Availability Badge on and off as needed to signal when you're ready to take on new clients. Clients will see your badge in search results, recommendations, and on your profile. They can also use an "Available now" filter to see who has the badge on when they’re inviting freelancers to submit a proposal, which can show you’re ready and eager for new work. 

 

Turning on the Availability Badge is a way to use your Connects to control your workflow and manage your time. The weekly price of the badge may fluctuate, but you control how your Connects are used, so you determine the maximum number you’d like to spend in a week. If at any point the cost of the badge exceeds what you’ve set as your maximum, we will turn the badge off automatically. You will not be charged a weekly rate more than what you’ve set as your maximum.

 

Please keep in mind that you profile will need to be public in order to turn the Availability Bagde on. If your profile is locked private because of inactivity, you can request that your profile visibility is reset by clicking this link found in this help article.

 
Thank you,
Pradeep

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296 REPLIES 296
Arjay's avatar
Arjay M Retired Team Member

Hi Oluwadamilola.

 

Thank you for reaching out. I've checked and it looks like you're profile is on a private status which is why you're having difficulties turning your availability badge on. Don't worry! I have reset your profile visibility back to public. You can now turn your Availability Badge on and off as needed to signal when you're ready to take on new clients. Let us know if you need further assistance.

 

~ Arjay
Upwork
Md Forhad's avatar
Md Forhad S Community Member

Hi AM

Would you please turn on my Profile Visibility ? 

 

Annie Jane's avatar
Annie Jane B Retired Team Member

Hi Md,

 

Your profile visibility has been updated to public.


~ AJ
Upwork
Ankit's avatar
Ankit K Community Member

Hi Pradeep. I'm having same issue with my availability badge. I already have connects but still my availability badge cannot be turned on. 

 

Looking forward for your prompt response and resolve this matter soon. Thank you. CA Ankit Khicha

Annie Jane's avatar
Annie Jane B Retired Team Member

Hi Ankit,

 

I can see that your profile visibility has already been updated to public. Could you please try turning on your Availability Badge again? Please let us know if the issue persists.


~ AJ
Upwork
Md Forhad's avatar
Md Forhad S Community Member

Hi Aj

Would you please turn on my Profile Visibility ? 

forhad_sarkar_md_0-1693909513662.png

 

Shafi's avatar
Shafi U Community Member

please turn on my availability badge

Arjay's avatar
Arjay M Retired Team Member

Hi Shafi,

 

I've checked and it looks like you're profile is on a private status which is why you're having difficulties turning your availability badge on. Don't worry! I have reset your profile visibility back to public.

 

You can now turn your Availability Badge on and off as needed to signal when you're ready to take on new clients. Let us know if you need further assistance.

 

~ Arjay
Upwork
Shafi's avatar
Shafi U Community Member

please turn my availability badge on. thank you

Muhammad Athar's avatar
Muhammad Athar S Community Member

Hi Pradeep

I cannot turn on availability badge on my profile can you please help me ?

Nikola's avatar
Nikola S Retiring Moderator

Hi Muhammad,

 

Thank you for reaching out to us. Could you please share more information about the issue you are experiencing? Are you receiving any errors on your end? 

 

~ Nikola
Milliona's avatar
Milliona G Community Member

I can't turn on the badge because my profile is set to private or unavailable.

Nikola's avatar
Nikola S Retiring Moderator

Hi Milliona,

 

Your profile visibility has been updated to public. Could you please try turning on your Availability Badge again? Please let us know if the issue persists.

~ Nikola
Catrina's avatar
Catrina N Community Member

Hi Pradeep,

 

I also cannot turn on the availability badge. My profile is public, and I have enough connects. Could you help me with this?

38aea1f5_0-1718118211779.png

 

 

38aea1f5_1-1718118234964.png

Best,

Catrina

Luiggi's avatar
Luiggi R Retiring Moderator

Hello Catrina,

 

Based on the image you are showing, the current minimum price to turn on the Availability badge is 14 Connects, and you've entered 7 as your maximum. You'll need to set this accordingly to be able to use it. Remember the weekly price of the badge may fluctuate, but you control how many Connects are used, by setting a maximum number you'd like to spend in a week. Feel free to check this article to learn more. 

~ Luiggi
Saima's avatar
Saima F Community Member

Thank you so much Pradeep, I will definitely check out these resources.

Chinze's avatar
Chinze C Community Member

Good evening sir/ma

 

Please I have an issue with my availability badge, I can't on it...my availability is set to private

Please help me

Luiggi's avatar
Luiggi R Retiring Moderator

Hi Chinze,

 

I believe that you are referring to your profile's visibility and not the Availability Badge. Please know that these are two different things, you can learn more about the Availability Badge here. That said, I've reset your profile visibility so that is now public. You can check this help article to learn why it can be switched to private.

~ Luiggi
Danica Anne's avatar
Danica Anne C Community Member

Hi, having trouble activating my profile visibility. I can't turn it on even though I have enough connects. Thank you for your assistance in advance. 

Arjay's avatar
Arjay M Retired Team Member

Hi Danica Anne,

 

Thank you for reaching out to us. I have checked and it looks like you can't turn on the availability badge because your profile is set to private or unavailable. 

 

I took the liberty of resetting your profile visibility back to Public Status. You may retry turning your Availability Badge on and it should be working just fine now. Let me know if you need further assistance.

 

~ Arjay
Upwork
Danica Anne's avatar
Danica Anne C Community Member

Hi Arjay, my profile has been set to private again and I can't turn on my availability badge.

Arjay's avatar
Arjay M Retired Team Member

Hi Danica Anne,

 

I've reset your profile back to public as requested. To manage your profile visibility in the future, you may follow the steps in this article, or click the "Reset My Profile Visibility" on this page

 

~ Arjay
Upwork
Mehwish's avatar
Mehwish S Community Member

I am unable to turn on the availability badge on. Despite having enough connects I am unable to turn on the badge. I haven't put my profile on private. 

Please help me out 

Arjay's avatar
Arjay M Retired Team Member

Hi Mehwish,

 

I can confirm that your profile is now on a Public status so you should have the option to turn your Availability Badge on. Could you please try using a different browser or the incognito mode of your current browser? You may also try clearing your browser’s cache and cookies. Let us know if you're having the same issue with a screenshot of what you can see from your end upon trying and we'll look further into that for you. Looking forward to your confirmation.

 

~ Arjay
Upwork
Mehwish's avatar
Mehwish S Community Member

Thank you so much, Arjay for a prompt response. 

I am glad to get the availability badge turned on. 

 

Regards