Hi, I don't want to buy connects through my earnings. Can Upwork just let us freely choose our billing preference in purchasing connects, so far I've tried but it has still been deducted from my earnings. I have small earnings and I wish to try to withdraw this in full but sadly, when I need the connect purchasing, I have to pay through my earnings.
We appreciate your interest in buying Connects. If you have sufficient funds in your Upwork balance, we will deduct the cost from there. Otherwise, we will use your primary billing method to complete the transaction. Alternatively, you can withdraw your earnings from your Upwork balance and then use your billing method to buy the Connects directly.
You can withdraw any amount even if it's below $100, however, I don't see that you have a payment method set up. If you want to be able to withdraw your earnings, please set up a payment method here.
Once you have a payment method set up, you can empty your earnings from your Upwork account before you purchase Connects so it uses your billing method instead of your Upwork balance, if that's how you prefer it.