Billing & Cycle Monthly connects

[ce6c180b]

Hello Everyone,

My billing and cycle date is from July 1, 2024, to July 31, 2024. However, it's now August 1st, and I still haven't received the 10 monthly connects that I was supposed to get. Why is this happening?

[NikolaS]

Hi Muhammad, 

Thank you for reaching out to us. Please allow more time for Connects to be added to your account. If you still don't see Connects after 24 hours, let us know, and we will be happy to assist you further.