Jan 29, 2023 06:47:18 AM Edited Jan 29, 2023 06:54:22 AM by Pradeep H
My account was blocked **Edited for Community Guidelines** wrote to **Edited for Community Guidelines**, no one answers me for 3 days
Solved! Go to Solution.
Jan 29, 2023 06:56:38 AM by Pradeep H
Hello there,
Thank you for your message. I would like to confirm that we have already received your inquiry via a support ticket. Apologies for the delay as our support teams are currently experiencing a higher number of contacts than usual. Rest assured the team will address your concerns and questions in the ticket as soon as possible. Please avoid creating several tickets or posts for the same concern so that the team could assist you more efficiently. We seek your patience and utmost understanding while sorting this out for you.
Thank you,
Pradeep
Jan 29, 2023 06:49:53 AM Edited Jan 29, 2023 06:55:27 AM by Pradeep H
**Edited for Community Guidelines**
Jan 29, 2023 06:56:38 AM by Pradeep H
Hello there,
Thank you for your message. I would like to confirm that we have already received your inquiry via a support ticket. Apologies for the delay as our support teams are currently experiencing a higher number of contacts than usual. Rest assured the team will address your concerns and questions in the ticket as soon as possible. Please avoid creating several tickets or posts for the same concern so that the team could assist you more efficiently. We seek your patience and utmost understanding while sorting this out for you.
Thank you,
Pradeep
Jan 29, 2023 09:58:15 AM Edited Jan 29, 2023 11:42:19 AM by Luiggi R
I've been waiting since January 26 and no one answered my mail . The screenshot shows that no one can help me so far
**Edited for Community Guidelines**
Jan 29, 2023 10:05:52 AM Edited Jan 29, 2023 11:43:03 AM by Luiggi R
I can’t work, no one has answered or written to me for 3 days, look at my account mail **Edited for Community Guidelines**
Jan 17, 2024 06:07:51 AM by Pratik S
Hello, pradeep I'm not able to unblock any client, please help me
Jan 17, 2024 06:51:06 AM by NikolaS N
Hi Pratik,
Thank you for reaching out to us. Could you please share more information about the clients you are referring to? Are you referring to unblocking clients in the Message Center?
Jun 10, 2024 06:06:42 AM Edited Jun 10, 2024 03:56:40 PM by Luiggi R
Aug 25, 2024 11:34:30 PM by Nadia Z
Hey Upwork Team,
I hope you are doing well. Have a nice day.
I am Nadia Zahoor from Multan, Upwork notifaction my your account has been blocked, Why you block my account without any reseon. Please let me know what issue you blocked my account. Please solve my issue and I continue working. I am 100 percent accepted you policy and role. Please check this issue and solve the issue ASAP.
Thanks.
Sep 17, 2024 01:44:52 PM by Jonathan P
Can you please help me, Preadeep? I got blocked my first day on Upwork apparently because I included my email address in my iniitlal mesage to freelancers. I didn[t know that was a problem. If I'm unblocked, I won't do that again, Can you unblock me?
Sep 17, 2024 12:46:24 PM by Jonathan P
I just started with Upwork, was involved in productive and promissing chats with prospective freelancers, and then my account was suddenly blocked. The only reason I can think of is that I included my email address in my initial message to freelancers. I now know that emails apparently are not supposed to be given. I'm fine with that and won't give my email if my account is unblocked. Who do I write to to get it unblocked?
Sep 17, 2024 04:30:12 PM by Ivygail J
Hello Jonathan,
I am sorry to hear about your account status. I checked and see that you are already in correspondence with our team on your support ticket. It looks like the agent handling your concern has already responded. I encourage you to update your support ticket or follow up with our team so that they can assist you. You can access your ticket on this page.
Oct 7, 2024 01:06:33 PM by Muhammad R
Hey there today i got so dishearted as my 5 year old Upwork account got blocked by given the reason that several bad reviews but what about the majority 5 star rating on my profile? Other than that the client who recently gave me bad review told me before the contract that videos will be around 12-15 mins but his episodes were of 1 hr in length and i still edited them without saying anything even does the free revisions but still he gave me bad review and you guys just blocked the account, I'm a solo bread earner and my account is my only asset, so for the 6 months where will i get the client from, plz be helpful and give respect to the 5 year old freelancer of your platform??
Oct 7, 2024 07:09:25 PM by Ivygail J
Hello Muhammad,
I am sorry to hear about your account status. I checked and see that you are already in correspondence with our team on your support ticket. I'd like to assure you that we have received your recent message and the agent handling your case will reach out to you soon. You can access your ticket on this page.
Oct 8, 2024 01:09:45 AM by Muhammad R
Yes I know but no one is approaching me, i can't just live without investing 100 of connects on submitting proposals on daily basis, it's been my routine for 4 years. Now this thing happened to me even the client is ready to talk to you guys as he mistakenly gave me bad review.
Jul 15, 2024 10:38:58 PM Edited Jul 16, 2024 01:37:26 AM by Pradeep H
my account was blocked " We have blocked your account. Find out more or contact customer support"
Gmail ;**Edited for Community Guidelines**
Jul 27, 2024 11:34:35 PM by Tedi K
Hello, my brother account got blocked and suspended without notif in dashboard profile and email so he don't know why caused blocked/restricted, also when click to https://support.upwork.com/hc/en-us its always redirect to dashboard page, can you solve this? https://www.upwork.com/users/~01a307e9366e25743e
Sep 17, 2024 02:36:35 AM by Sara P
Hello,
My account is blocked and I'm in the middle of an urgent project to complete. I'm a client hiring voice over artists and now I cannot contact anyone.
No one is helping me with this issue for the past week. I had another account and I had to delete it for the same reason. This is ridiculous.
Please help otherwise will have to go to Fivver!
Sep 17, 2024 06:29:25 AM by Pradeep H
Hi Sara,
I am sorry to hear about the action taken on your account and how you feel about it. I can see that you've already raised a support ticket regarding your concern. You can access your support tickets here. Note that support requests are responded to in the order they are received. Kindly allow 24-48 hours for the team to follow up with you and assist you further.
- Pradeep