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c0e6c367
Community Member

CAN'T RESET SECUIRITY QUESTION

c0e6c367_0-1716943489264.png

When i try to reset the security question i dont recive the reset link, i wait and click on resend and this message appears

I need help

ACCEPTED SOLUTION

Hi Seven,

 

We really appreciate your patience while our team is reviewing your case. They respond to tickets in the order that they are received, and currently, they are experiencing a high volume. Please be assured that one of our agents will assist you directly through your open ticket. 

~ Joanne
Upwork

View solution in original post

6 REPLIES 6
JoanneP
Moderator
Moderator

Hi Mohammed,

 

We can see that you already have an open ticket regarding this issue. One of our agents will update your ticket and assist you further.

~ Joanne
Upwork
6ff55b1f
Community Member

Hi JoanneP,

Still have not heard from the tech team regarding verification email. Can you please help?

S

Hi Seven,

 

We really appreciate your patience while our team is reviewing your case. They respond to tickets in the order that they are received, and currently, they are experiencing a high volume. Please be assured that one of our agents will assist you directly through your open ticket. 

~ Joanne
Upwork
c0e6c367
Community Member

THANKS THAT SOLVED MY PROBLEM!

6ff55b1f
Community Member

Hi JoanneP,

Can you check on this for me? Still not resoved.

Thax. 

S

Same here help me please

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