Can't Accept or Decline Invitation to Interview

[#1]

I recently received an Invitation to interview for a job. I reviewed the job description and message from client, and then went to respond accordingly, only to find that the button to do so is missing.

Sometimes if I don't respond in time and they've chosen someone else there will be a "this job is now closed" message in place of the button but that's not there either. I was considering declining the job anyway so I just left it and figured it would resolve itself, but after a couple days it's still like this, and I'm worried it's going to negatively impact my response time rate that other clients see.

I've checked on Safari, Chrome, and mobile, and it's the same on all of them. No button to accept or decline. Is there something I can do to remedy this, or is this a bug on Upwork's end?

[#2]

Hi Binka,

I checked and would like to clarify that the job post for the invitation you're referring to is no longer available. If you go to Find Work > Proposals you'll see that there are no invites under the "Invitations to interview" section.

You may still see the notification from when you were invited but since then the client has either hired another freelancer or decided they would not be hiring and closed the job post.

[#3]

That's not like that, It's happing with each and every invitation, so please check my profile to resolve my issue. 

[#4]

Hi Binka,

Thank you for clarifying and sorry to hear this is happening with every invitation. One of our agents will be reaching out directly to assist you further via a support ticket.

[#5]

same issue 

[#6]

Hi Sohaib,

I'm sorry to hear that you are having trouble accepting an offer. I can see that you have already submitted a support ticket. One of our team members will update your ticket and assist you further to get this resolved as soon as possible. 

[#7]

I got an invite for this job https://www.upwork.com/jobs/~01fcc46c4a797debaf

Now there is no accept or decline option on mobile or web.

[#8]

Hi Hafsa,

Looks like the client closed their job post, which you can check under the Archived interviews. This is why you're unable to respond to it.

Thank you! 

[#9]

Same issue here, for the jobs https://www.upwork.com/jobs/~01fcb86dd3112f87e2  and
https://www.upwork.com/jobs/~014c12c0aa3774dfec
Jobs are not closed from what I can see.

[#10]

Hi Giuliano,

You can see these job posts have been closed by going to Find Work > Proposals > Archived and checking the Archived interviews section.

[#11]

The same thing just happened to me in this new year. I supposedly received an email on Sunday, January 2, 2022, at 5:26 p.m. my time asking me to read the job proposal and respond. I check my email frequently using the Gmail app on my phone, and I NEVER SAW THAT EMAIL UNTIL THIS MORNING, MONDAY, JANAUARY 3, 2022. I would OF COURSE have responded right away on Sunday afternoon/evening if I had seen it then! But of course when I went to respond, NO BUTTON appeared to be able to do so. AND, I got a weird error message on my phone in reply that says INVALID OPENING STATUS, which I attached to this response. I altered the opening of my cover letter reply multiple times but still received this error message. Your website obviously has a glitch somewhere. Please fix it, especially so that I don't think of another phrase every time I see Upwork. You know what I mean!

[#12]

Same issue - - any help, UpWork folks?

[#13]

Hi Gwendolyn,

Are you referring to the most recent proposal? I checked and it looks like the job has already been closed. You may check it by going to Find Work> Proposals> Archived.

[#14]

**edited for Community Guidelines**

Same issue here

[#15]

Hi Kareem, 

I'm sorry for the confusion. I checked the job post you are referring to, and it looks like the client has already filled it. Since the job is already filled, the job is already closed, which is why you're unable to accept the invitation. This sometimes happens when the system has yet to update the job on your end, so it looks like there is no button to accept the invitation. 

[#16]

I am getting the same error since yesterday. It happened once yesterday so I believed the job may have been removed, but I got 2 new invites today and the same thing is happening to both, and one invite I got 5 minutes ago, and it still says 'proposal not found'.

[#17]

Hi Bojan,

I have the same issues. I have been invited to 3 projects today and I could not accept any of them. When I click on a project to accept the invitation then it says proposal not found. Would please help me to solve the issue? 

I have attached a screenshot how does it look like when I enter on a project.

Thanks

[#18]

Hi Rohima, 

It looks like the project related to the proposals you're referring to has been removed. You won't be able to access them.

Thank you! 

[#19]

I got another invitation this morning and it is the same picture as it was. All the invitations saying "Proposal Not Found" I even can not accept or reject. I have contacted the support team and they said it's a complex issue. And now I have been waiting for their feedback.

[#20]

Hi Rohima, 

Thank you for following up. Please allow more time for our team to review your case and respond accordingly to your ticket. You will be notified of their response.

[#21]

Hi Shilpa,

Thank you for reaching out to us. I shared your report with our team and one of our agents will reach out to you directly via a support ticket as soon as possible to assist you further. You can access your ticket on this page.

[#22]

I also cannot accept interview invites and the buttons on my proposals for changing the frequency of rate increase and the other button underneath it will not drop down so I cannot submit proposals for work.

[#23]

Hi All,

Thank you for reaching out to us and bringing this to our attention. Our team is aware of this issue and they are working as fast as possible on finding the solution. We will follow up once we have more information. 

We appreciate your patience,

[#24]

Hello Team,
I hope you all are doing great.
I am encoutering a issue while i click on interview title it is showing no proposal found.
The interview invites showing but the detail page not opens.

I think there is a bug or anyone else acing this same issue.

I am attaching a video how it is showing for me, please have  a look on it.

**Edited for Community Guidelines**

[#25]

Hi Niraj,

Thank you for reaching out to us and sharing a recording from your end. Our team is aware of this issue and our engineers are working as fast as possible to resolve it. 

I shared your report and video recording with our team and one of our agents will reach out to you directly via a support ticket to assist you further. You can access your ticket on this page.

[#26]

Hello, I recieved invitation around 1 hour ago and when I open it, it is saying that Proposal Not found. And it is still in Invitation to Interview section of proposals page. Will it effect on my responsivess stats because I am not able to decline or accept invitation because it Proposal Not found.