Jan 18, 2018 10:47:56 AM by Tilde S
I signed up for Upwork while I was travelling but didn't finish my profile. My country is set to Serbia but I now live in the US. Every time I try to access the account settings page to edit location it just redirects me to the "create profile" page. How am I meant to change my country before submitting my profile for review?
Solved! Go to Solution.
Jan 31, 2022 12:06:07 PM by Andrea G
Hi all,
This thread has been closed from further replies due to its size and because the information shared here is now outdated. We appreciate your participation in the Community.
Thank you!
Apr 24, 2017 10:35:51 AM by Arbab K
How i can chang my location,
currently i am Pakistan but my location on my profile is USA,
and
if i don't change my location, can i receive my funds, i don't have any US Account and not Paypal,
i have only Payooner Account,
Please your Suggestion highly appriciable, Please Help me to get rid out of this problem,
keen to hear from all well wishers,
Thanks with best regards:
Arbab Khan
Apr 24, 2017 11:38:03 AM by Valeria K
Hi Arbab,
Please, go to your Settings> Contact Info> Location to change your country. You need to have your actual location on your account in order to continue working on Upwork.
Apr 25, 2017 07:45:48 AM by Arbab K
Hi Valeria,
Thanks for your quick response, but i have try to do, but the edit button not working,
and for further details is that, there is message "Contact your customer support"
so, please tell me, what should i do next
keen to hear from you
Thanks
Arbab Khan
Apr 25, 2017 08:37:02 AM by Valeria K
Hi Arbab,
Your location has been changed to Pakistan. Please, let us know if you have any further questions.
Thank you.
Apr 25, 2017 08:49:08 AM by Arbab K
Thank You So Much Valeria, For resolve my issue,
I really very glad to you, very qucik responsive, respose from your side,
if don't mind, did you guide me about payment method,
because now i m in Pakistan,
which method is suitable for me, Because Paypal Services are not availble in Pakistan, So please let me know too about this qurey,
Thanks With Best Regards:
Arbab Khan
Feb 7, 2021 03:00:42 AM by MennatAllah M
Feb 7, 2021 03:52:55 AM by NikolaS N
Hi MennatAllah,
Thank you for reaching out to us. I checked bu t could not replicate the issue you are experiencing. Could you please clear your cache and cookies or log in with another browser to check if the issue persists?
You can go to Settings > My Info and update your location there. Let us know if you need further assistance.
Mar 19, 2021 08:01:22 AM by Sharon M
Hi Nikola,
Can you please help me to change my location from Dubai, UAE to Philippines as I couldn't change it. I created my Upwork account when I was in Dubai and now, I am in the Philippines already.
Thanks,
Sharon
Mar 19, 2021 09:08:26 AM by Andrea G
Hi Sharon,
You should be able to change your location now by going to Settings > Contact info and clicking the pencil icon on the Location section. If you need any further assistance please let us know!
Thanks!
Jun 21, 2021 09:58:13 PM by Moumita R
Hi Nicola can you please change my location from India to Canada. Thanks in advance
Jun 21, 2021 10:44:40 PM by Joanne P
Hi Moumita,
I just checked, and it looks like you have already updated your country successfully. Please let us know if you need further assistance.
Feb 12, 2018 04:00:19 PM by Moamen H
Feb 10, 2020 07:10:38 AM by Oleg K
Hi. Help me change location too. Im from Russia? but now im in sri lanka. I think its not feature 😉
Thanks.
Feb 10, 2020 08:01:15 AM by Bojan S
Hi Oleg,
Your Country should reflect the one you're physically located in and can verify it. Would you like us to update your country to Russia?
Thank you!
Feb 13, 2020 05:48:33 AM by Goran V
Hi Andrew and Oleg,
Your countries are now updated, thank you.
Aug 29, 2020 09:32:45 AM by Kristine Jar R
The same problem. I want to change my location from Pakistan to Philippines but the contact info is not working. Can you please help me change it ?
Aug 29, 2020 12:09:40 PM by NikolaS N
Hi Kristine,
Your country has been changed to the Philippines as per your request.
Aug 29, 2020 07:07:00 PM by Kristine Jar R
I checked it now, the location is still the same. It didn't changed
Aug 29, 2020 07:10:34 PM by Kristine Jar R
Aug 29, 2020 07:26:49 PM Edited Aug 29, 2020 07:27:17 PM by Luiggi R
Hi Kristine,
I can confirm that the Country in your location info has been changed. If you want it to reflect your current permanent address you must edit the other details by going to Settings>Contact info and click on the "pencil" beside the location information.
As a reminder, your profile must represent you as an individual and all the information in your profile needs to be accurate, truthful, and verifiable.
Thank you,
Nov 8, 2020 06:47:06 AM by Md. Shaiful A
Dear Moderator Valeria,
I am from Bangladesh. First time I was living in Dhaka city (one of city of Bangladesh) when I created my profile. Now I am living another city of Bangladesh.
My question, Do I need to change my previous address/city/postal code etc? Should I add new present living address?
Advance thanks for your help.
Regards,
Shaiful