Can't change country

[tildes]

I signed up for Upwork while I was travelling but didn't finish my profile. My country is set to Serbia but I now live in the US. Every time I try to access the account settings page to edit location it just redirects me to the "create profile" page. How am I meant to change my country before submitting my profile for review?

[403a0769]

You changed my location to Taipei, Australia. This is incorrect. 

I live in Vienna, Austria. Please change it again. 

Thanks

[BojanS]

Hi Marcella,

Your country was updated as per your request, feel free to update the rest of the information under your account settings.  

[403a0769]

Hey,

It still says Taipei, Australia on my profile. I want to change it to Vienna, Austria. I have tried to update it in Settings, but it won't work. 

I don't know what else I can do?

[g_vasilevski]

Hi Marcella,

To update your city please go to Settings > Contact Info > Location and update your address. Thank you.

[403a0769]

Thank you for your help! 

[petra_r]

---

Marcella T wrote:

It still says Taipei, Australia on my profile.

---

It doesn't, it says Taipei, Austria. The timezone is also wrong.

You need to update the city yourself under settings.

[venuspannu]

Hi Team,

I also stuck with this problem.

I am creating my profile and it is showing my country as Unitest states and not allowing me to change the same.

I need to set the same to India.

Please help me as appropriate.

[crayhernandez]

Venus,

I have updated the country to India, please fill out the rest of the address on your profile. 

[anas-i]

Hi Team,

I also stuck with this problem.

I am creating my profile and it is showning my country as United States and not allowing me to change same.

I need to set same to Malaysia.

Please help me as appropriate.

Thanks

[g_vasilevski]

Hi Anas,

I`ve updated your country, feel free to add the rest of your address now. Thank you.

[anas-i]

thank you

[6ef28f2a]

Hi Avery,  I was on vacation in the us when i started my account but live in the United Kingdom - could you change this for me?

[AleksandarD]

Hi Agusta,

You can go to Settings > My Info and update your location there. Let us know if you need further help.

Thank you.

[f3afcf23]

I created a contract for a freelance worker and the company country pulldown menu is stuck. it will not allow me to scroll down to the USA.

[g_vasilevski]

Hi Pearl,

Just to clarify, you would like to update the country on your account? If yes, please let me know what country you're trying to add to your account. Thank you.

[arunanalytics]

Hi Valeria,

I too encountered the same problem. I am from India, but choosed USA bymistake.

Kindly change it to India so that I can proceed with my account creation.

Thanks,

Arun

[g_vasilevski]

Hi Arun,

Our team just changed your country back to India, feel free to finish your account now. Thank you!

[iriguchimerly]

Hi! I’m encountering the same problem.  While creating my profile account chose the Philippines.  Should change it into Japan, please help.  Thanks in advance.

[g_vasilevski]

Hi Merly,

I`ve just updated your country to Japan.

Please keep in mind that presenting misleading information on your profile is a violation on our TOS.

[iriguchimerly]

I’m currently living here in Japan. Should I put Japan?  Or my home country?  

[g_vasilevski]

Hi Merly,

I have already updated your country to Japan. Please keep in mind that if you`re staying for a longer period of time in one country you should update your address to reflect your current location. Thank you.

[annieamy]

Hello!
I'm currently trying to create my profile on Upwork, but can't choose the right country. For some reason, France is auto selected, and I'm currently in The Netherlands. 
Thank you in advance for your help.
Regards,
Ana-Maria

[g_vasilevski]

Hi Ana-Maria

I've just updated your country, if further help is needed let me know. Thank you.

[n_schaller]

Hello 

I am having the same problem. I am an american citizen working in the US but started creating my profile while visiting South Africa and it has automatically selected SA as my home country. It is grayed out though and am unable to modify it. Can you please help me with this so I can finalize my application? Thank you in advance. 

[BojanS]

Hi Nizar,

Please advise as to which country and state your account should reflect as your location and we'll update it from our end, thank you!