Jan 18, 2018 10:47:56 AM by Tilde S
I signed up for Upwork while I was travelling but didn't finish my profile. My country is set to Serbia but I now live in the US. Every time I try to access the account settings page to edit location it just redirects me to the "create profile" page. How am I meant to change my country before submitting my profile for review?
Solved! Go to Solution.
Jan 31, 2022 12:06:07 PM by Andrea G
This thread has been closed from further replies due to its size and because the information shared here is now outdated. We appreciate your participation in the Community.
Aug 9, 2018 09:32:36 AM by Valeria K
We've updated your account location. Please, feel free to update the rest of your address.
Dec 15, 2018 02:53:43 PM by Omer K
i have the same problem and i can't change the Location from US to Germany, can you please help me ?
Dec 15, 2018 03:18:22 PM by Bojan S
Your country has been updated from the United States to Germany. Feel free to add the rest of the information on your profile. Thank you!
Dec 20, 2018 09:10:31 PM by Amanpreet K
I want to change my location from America to India along with the contact number. How can I do this?
Dec 20, 2018 10:04:08 PM by Avery O
The team will follow up with you through an email with more information about your account.
Jan 8, 2019 04:49:14 AM by Denisse D
I can't change my location. Currently I'm in London UK. Please advice.
Jan 8, 2019 05:08:08 AM by Goran V
I just updated your country to UK, if further help is needed let me know. Thank you.
Mar 24, 2019 10:49:03 AM by Ismail E
I just create my profile, and choose USA by wrong, so I can't verfy with phonw numbe, I need to correct it to Egypt please
Mar 24, 2019 02:49:22 PM by Joanne Marie P
We've updated your country to Egypt. Thanks!
Mar 24, 2019 03:50:02 PM by Joanne Marie P
Please refresh the page you are viewing or try using a different browser. You can also clear your cache and cookies before you log back in to your account. Thanks!
Mar 24, 2019 04:11:50 PM by Ismail E
Mar 24, 2019 06:55:51 PM by Avery O
The Customer Support Team has updated your country from US to Egypt for you. I apologise for the inconvenience.
Jul 27, 2019 01:16:08 PM by Sahar A
Hello, I lived in Turkey for a while, but now I returned to my country, Georgia
I want to change my location now to georgia
My goal was to coordinate with Upwork for this
Jul 27, 2019 05:42:51 PM by Joanne Marie P
I checked your account and it looks like you have already update your address on file. If you need any assistance or have any questions, please let us know. Thanks!
Sep 12, 2019 03:21:53 PM by Thiago B
The location buttons are blocked (makes no sense honestly). I chose the USA, but I', from Argentina and now I can't change it. Can you help me fix that?
Sep 12, 2019 07:14:57 PM by Avery O
I would like to confirm that this is working as designed as freelancers who have selected a US location for their country will need to verify their location. I have updated your country to Argentina as requested. As a gentle reminder, please be sure to fill-in corrrect and honest information about yourselef when filling-in your profile, and account information.
Jul 21, 2020 08:30:40 AM by Trixie Faith T
Is my upwork profile already verified? If yes can I change my location now? I'm currently in Philippines
Jul 21, 2020 08:47:17 AM by Bojan S
It looks like you were able to successfully update your country. Feel free to reach back to us if you still need any assistance.
Jul 21, 2020 08:57:11 AM by Trixie Faith T
Is my account already verified? If Yes then can I change my location? Can you please change my location to Philippines. Since I am working and residing here in the Philippines. Thanks
Jul 21, 2020 11:00:43 AM by Bojan S
Your country is already updated to the Philippines. Could you please clear your cache and cookies or log in with another browser to check if you`re still experiencing the same issue on your end? Let us know if the issue persists.
Nov 30, 2020 10:17:43 AM by Adebola A
I would like to change my location but the website will not allow me. How would I go about doing this?
Nov 30, 2020 10:18:29 AM by Adebola A
I would like to change my location but I am not able to. How would I got about doing this?
Nov 30, 2020 11:17:36 AM by Bojan S
You should be able to update your location as per instructions shared in this help article. Could you please clear your cache and cookies or log in with another browser to check if you`re still experiencing the same issue?
Dec 15, 2018 03:48:18 AM by Lucilla S
I need to change my location (and payment method) from Japan to Italy but when I click on "update" I get the following message.
Warning: changing address country may result in VAT rate changes and/or invalidation of existing VAT numbers. Are you sure you want to continue?
Will this affect payments that are not completed yet or my weekly billing report? How should I proceed?
Dec 15, 2018 05:41:41 AM by Joanne Marie P
Upwork charges the country-specific Value Added Tax (VAT) to freelancers and agencies in the European Union (EU), unless you provide a valid VAT number. VAT will be assessed on services provided by us, not on services you provide your clients. To learn more about this, please check out this help article.
Jan 25, 2019 06:06:46 AM by Bogdan K
Hello, how i can change my location? the tab is not working.. my location now is Rivnens'ka City Council, Ukraine, but this is not entirely correct. Rivne, Ukraine is true
Jan 25, 2019 06:14:23 AM by Goran V
To edit your address go to Settings > Contact Info > Location and you will be able to update your address and City accordingly. Thank you.
Jan 25, 2019 06:17:50 AM by Bogdan K
Thank you for your reply)
The button Contact Info is not working in my profile(
How can I still change this?
Jan 25, 2019 06:32:16 AM by Goran V
Please try clearing your cache and cookies or logging in with another browser and follow the steps I`ve shared with you. If you`re still having problems with the Contact Info section let me know. Thank you.
Jan 25, 2019 06:40:24 AM by Bogdan K
I cleaned the cache and tried on two other browsers. Contact info also does not open
Jan 25, 2019 06:47:39 AM by Goran V
Thank you for the confirmation Bogdan,
One of our team members will reach out to you via ticket and assist you further.
May 21, 2019 10:26:37 AM by Purnima L
I am not able to fix / Edit my country (Country section is greyout). My account is still not approved.
Please suggest me.
May 21, 2019 12:44:01 PM by Joanne Marie P
I'm sorry to hear about the trouble you're having. I'd be happy to look into this for you. Can you please share the country where you're located so I can check? Thank you!
Aug 2, 2017 05:26:44 AM by Md Shofikul I
Hello Upwork Team,
I am from Bangladesh and this profile address is USA location, Well, I had a plan to go to USA once but my USA plan has been canceled.
And now I want to change my location USA to Bangladesh.
So, Please help me to change my location!
Aug 2, 2017 05:31:23 AM by Petra R
It is always irritating when one's lies come and catch up, isn't it!?